customer service representatives
Christopher and Associates Business Consultants
Lagos, Lagos, Nigeria
1d ago
source : Fidanto

Buksen Engineering services recruits Customer Service Representatives br At Buksen Engineering services we pride ourselves on the quality of our work For years we continually develop and improve our wide offer of state 45 of 45 the 45 art tailor 45 made solutions and complete services in the range of Fire amp Security Systems that makes our overall knowledge rank with the best in the industry br br We have been in business since 2005 and are approved by our esteemed sales as a professionally run organization with strong fundamentals and technological expertise meeting to all the highest recognized standards in the Fire amp Security industry Our competences know 45 how and facilities allow us to implement projects which we create together with our sales to fully meet their individual expectations We have been enriching knowledge and competences by working on different sized projects across India We offer our solutions to clients to help them design and structure their requirements br br Our professional services are in the area of consultation designing amp Installation commissioning service amp maintenance br Job Description br Attracts potential customers by answering product and service questions suggesting information about other products and services br Opens customer accounts by recording account information br Maintains customer records by updating account information br Resolves product or service problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution br Maintains financial accounts by processing customer adjustments br Recommends potential products or services to management by collecting customer information and analyzing customer needs br Prepares product or service reports by collecting and analyzing customer information br Contributes to team effort by accomplishing related results as needed br Requirements br A degree HND in English Mass communication Journalism Literature in English or any other related course of study br A minimum of second class lower degree equivalent br Must be resident in Lagos br A minimum of 1yr working experience br Desired Skills br Customer Service br Product Knowledge br Quality Focus br Problem Solving br Market Knowledge br Documentation Skills br Listening skills br Phone Skills br Resolving Conflict br Analyzing Information br Multi 45 tasking br Application Closing Date br 16th July 2015 br Method of Application br Interested and qualified candidates should submit their applications and resumes to use the button

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