Massage Therapist / Esthetician (SPA Manager)
N.C.
Lagos
6d ago
source : NigeriaJob.com

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Position : Massage Therapist / Esthetician (SPA Manager)

Job Description

A luxury boutique hotel located in Yaba, Lagos. Have an opening for a Massage Therapist / Esthetician.

Position Summary

  • Provide massage services to guests using props and / or products. Provide body treatments to guests using body scrubs, wraps, and / or hydrotherapy.
  • Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
  • Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms.
  • Arrange workstation, treatment room, and / or drapes. Frequently check with guest to promote comfort, safety and security throughout service.
  • Promote and sell spa / salon services including retail offerings related to the Spa.
  • Clean, maintain, and sterilize tools.
  • Maintain cleanliness of workstation and / or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
  • Monitor and stick to time schedule throughout the day.
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor / manager.
  • Maintain current skills and licensure in service area as per regional requirements.
  • Responsibilities

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
  • protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors.
  • Required profile for job ad : Massage Therapist / Esthetician (SPA Manager)

    What are we looking for?

    To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

  • Customer Service experience in supervisory or above capacity
  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure.
  • Must be willing to work within Yaba, Lagos.
  • Potential Benefits

  • A competitive salary
  • Transport
  • Training and development
  • Meals on duty
  • Additional benefits as per company policy

    Application Deadline : 14 / 05 / 2021

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