Front Desk Officer / Administrative Officer - KBS
The Kingston Bridge School
Lagos
1d ago
source : BetaJob

Overview

This role is a blend of secretarial, customer service, clerical / administrative functions.

Providing information to parents,potential pupils / students and other stakeholders.

Providing administrative support across the organization.

Key Responsibilities

Communicate, answer and respond promptly to parents, stakeholders and other enquiries.

Build customer relationships, represent and maintain the school’s image / reputation.

Establish, update and maintain office policies and procedures.

Manage the reception area to ensure visitors / stakeholders are attended to in a timely manner.

Answer phone calls, take messages and redirect calls appropriately.

Maintain the schoolcalendar, organize / schedule appointments / meetings and maintain contact list.

Attend meetings, record proceedings, producemunites, correspondence memos, letters, etcas necessary, and provide polite and professional communication.

Ensure good operation and functionality of various office equipment / facilities, ensure preventive maintenance, etc.

Develop and update administrative systems for more efficiencey.

Supervise the security personnel to ensure the security of lives and properties in the school.

Supervise the cleaning / sanitary personnel to ensure clean environment at all times.

Manage office supplies, stocks and place orders when necessary, verify receipts for payment.

Develop and maintain a filing system for important / confidential documents and records.

Conduct research, prepare reports and presentations backed with relevant datawhen assigned.

Perform business development and develop strategies in reaching out to prospective students.

Assist with various human resources related issues and personnel data / information, including recruitment, onboarding, confirmations, welfare, leave, disciplinary procedures, resignation, etc.

Ensure compliance with local, state, and federal standards / regulation, as well as industry regulations.

Assist in organizing events / activities, and support business development initiatives whenever needed.

Perform all other duties that may be assigned by management.

Skills / Competencies / Qualities

Candidates should possess a B.Sc / HND qualification.

Minimum of five years experience in a school environment.

Excellent listening, communication, oral, writing,skills as well asorganizational, research and IT skills.

Good office administration / management experience.

Highly conscientious and committed.

Good interpersonal relationship ability at alllevels.

Attentive to detail, compassionate / caring, empathetic / sociable, highly diplomatic & planning and organizing.

Great problem-solving.

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