Rooms Manager
IBIS
Lagos, Lagos, Nigeria
21h ago

What you will be doing :

  • Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
  • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
  • Manage the departmental budget in a fiscally responsible manner
  • Monitor labor costs while ensuring effective scheduling and department productivity
  • Your experience and skills include :

  • Service focused personality is essential and previous leadership experience required
  • Minimum of four (4) years work experience in similar role with a reputable hotel brand
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form