Contact Solutions Limited
Lagos, Nigeria
5d ago

Company Name Job Description

Assist in themanagement team, make a constructive and effective contribution to theformulation of the Company’s key business and service objectives, formulate andprogress information systems strategies that allow the company to achieve itsobjectives.

Manage theInformation Systems Department, ensuring delivery of appropriate services,support and informing users and management of Service Level Agreements (SLAs).

Ensure optimal utilization of information systemresources at all times.

Determine the most appropriatedesign, integration of solutions intoexisting infrastructure to support the business, taking into account prevailingbest practices and technologies.

Identify and prioritize ongoing departmentaldeliverables.

Contribute, manage and ensure adherence to thecompany’s information systems policy change management, security access andsystem administration and operation.

Contribute to the preparation of departmentalcapital and operational budgets towards annual operating and or business plans.

Manage departmental capital and operationalexpenditure in line with approved budget.

Oversee provision of end-user support services,including service / helpdesk and associated technical support services.

Contribute to the negotiation and administration ofvendor / supplier, service agreements and contracts.

Identify and plan departmental staffing / resourcerequirements in line with approved business plan budget with the support of theHuman Resources department.

ConductEmployee appraisals in line with the Performance Management Policy / handbook. Job Requirements bachelor / graduate

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