University Research Co., LLC (URC)
URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide.
With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.
Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems.
Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health;
infectious diseases, including HIV / AIDS, TB, and malaria; reproductive health and family planning; food and nutrition;
and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.
URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission ().
Division & Project Overview : The International Development Group (IDG), an international division of URC with projects in East and West Africa and Latin America.
Technical areas addressed by these projects include health systems strengthening (particularly as it relates to the health supply chain), HIV / AIDS, TB, nutrition, livelihoods, community mobilization, quality improvement, and social and behavior change communications, among others.
IDG has a need for human-centered design technical support for a potential Global Health Supply Chain Procurement and Supply Management (GHSC-PSM) project in Nigeria focusing on the creation of sustainable maternal, newborn, and child health supply chains in 3 states using a human-centered design approach.
The Supply Chain Specialist Consultant will report to the Director for of Implementation Science. He / she will provide technical leadership for the upcoming GHSC-PSM task order Applying a Human Centered Design Approach to Improve Availability of Maternal, Newborn and Child Health Commodities in Nigeria.
This consultancy is expected to take place over three to four weeks. Specific responsibilities include but are not limited to the following Roles and Responsibilities :
Provide technical support to leverage a human centered design (HCD) approach to examine challenges in Nigeria and design a sustainable supply chain system to increase availability of quality MNCH commodities in at least three states in Nigeria (Kebbi, Sokoto, and Bauchi).
Inputs into the project design to maximize the approach.
Undertake primary research including stakeholder interviews, field research, etc. to develop of an understanding of the problem(s) and issue(s) through two week trips to a state with a team
Facilitate the early development of multiple potential concept(s) and / or solution plan(s) to the problem(s) and / or issue(s) with users.
Contribute to project deliverables including the interim report, finals reports, slide deck, and case study
Participate in meetings with the client.
Deliverables : Weekly meeting with Team Leader Leading / and or participating in stakeholder interviews Undertaking stakeholder interviews in one state Facilitating a state co-creation session Inputs into interim report, Findings / Key Strategies Slide deck, implementation plan, and case study Inputs into HCD process slide deck
Minimum Qualifications : Required Experience & Qualifications
Minimum of 5 years of professional experience in supply chain management; Bachelors Degree required
Experience in supply chain design approaches of similar scope and complexity including MNCH commodities
Experience collaborating and working with multi-disciplinary teams
Experience planning and conducting primary research, analyzing and synthesizing qualitative data & facilitating workshops
Strong verbal and written communication skills.
Strong computer literacy in Microsoft Word, Excel, and PowerPoint
Strong organizational skills with attention to detail, flexibility to work in a fast-paced environment, and ability to manage multiple assignments with speed and accuracy.
Must have excellent communication skills, good professional judgment and capacity to work well independently and as part of a team.
Must be willing to travel within Nigeria (anticipated 2-week trip).
Desired Experience & Qualifications
Proficiency in a local Nigerian language
Experience working with users in the supply chain and public health.
Experience working with USAID or other U.S. government experience is preferred.