Floor Representative Vacancy at Altara Credit Limited
Altara Credit Limited
Abuya, Nigeria
6d ago
source : MyJobNigeria

INTRODUCTION : -

job opportunity is available at Altara Credit Limited for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES : -

  • Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
  • Explains Altara Credit schemes to customers
  • Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
  • Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
  • Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
  • Assists supervisor with preparation and sending reports
  • Ability to cross sell products to customers
  • Receive payments from customers and prepare necessary invoices and schedules
  • Carry out other responsibilities as assigned by Lead.
  • DESIRED EXPERIENCE & QUALIFICATION : -

  • B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
  • Minimum of 2 years’ experience as a customer service representative in a consumer finance company, microfinance or bank
  • Excellent written and face interpersonal, communication and persuasion skills
  • Strong mathematical skills
  • Relationship management
  • Knowledgeable in Microsoft office tools including MS Excel, Word and power point
  • Analytical, problem solving skills, organizational skills and attention to details
  • Great at time management, multitasking and prioritizations skills.
  • Skills Required :

  • Exceptional communication skills
  • Ability to multitask
  • Rapport building
  • Good time management
  • Attentive to detail
  • Proven sales and customer satisfaction record
  • Good product knowledge
  • Strategic prospecting skills.
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