Day Concierge
Foteino Talento
lagos, NG
3d ago
source : Mrjobsnaija

Foteino Talento's job vacancy, Career and Recruitment

Job title : Day Concierge jobs in Lagos Job Location : Lagos Deadline : August 31, 2022

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  • Role Summary

  • We are looking for a day concierge who is keen, focused and service driven to join a luxury residential building in Lagos.
  • Ideally, with a background of working in hotels or related service industry, although training will be given.

  • The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests.
  • The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.
  • Working Shiftpattern - 7 days a week. Monday to Friday. Saturday& Sunday.

    Key Responsibilities

  • Meet and greet all visitors with a professional, helpful attitude.
  • Provides courteous, efficient, and flexible service to the residents.
  • Be able to give a clear and concise handover at the end of the shift, highlighting any events that may have occurred and forthcoming events.
  • Provides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.
  • Arranges sightseeing and other tours.
  • Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.
  • g., golf or tennis), or spa treatments.

  • Runs appropriate errands for guests and picks up or delivers a variety of items.
  • Provides a variety of business services such as shipping packages and assisting with printing needs.
  • Receives, stores, and / or delivers mail and luggage.
  • Acquires daily care items such as toiletries, for guests and patrons.
  • Plans and schedules special events, parties, or meetings.
  • Fulfills unusual requests such as arranging for adventure experiences such as hot air balloon rides, coordinating special moments for guests, and searching for hard-to-find items.
  • Arranges for interpreters or translators when needed.
  • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees.
  • Performs other related duties as assigned.
  • Qualifications

  • Candidates should possess a Bachelor's Degree qualification.
  • At least 1 year work experience.
  • Competencies / Skills :

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent problem-solving and critical thinking skills.
  • Must have a positive attitude with the ability to remain flexible and patient.
  • Excellent organizational and multitasking skills.
  • Excellent administrative skills.
  • Pay close attention to detail.
  • Strong decision-making skills.
  • Time management skills.
  • Hospitality / Hotel / Restaurant jobs in Nigeria *Hospitality / Hotel / Restaurant jobs in Lagos *Day Concierge in Lagos
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