Graduate Service Delivery Engineer
Dell
Lagos, Nigeria
2d ago
source : Fuzu

Description

  • Our customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously.
  • Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives.
  • As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises.
  • We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
  • Join us as a Engineer on our Professional Services team in Lagos, Nigeria to do the best work of your career and make a profound social impact.
  • What You’ll Achieve

  • As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.
  • You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.
  • Essential Requirements

  • Fresh Graduate with less than 12 months experience
  • Technical implementation knowledge is highly recommended : Rack and Stack, Configuration of Server, Storage, and Networking
  • Organizational and planning skills to coordinate program deliverables
  • Ability to set priorities and delegate
  • Analytical, problem-solving and negotiation skills.
  • You Will

  • Interface directly with customers toimplement and support technologies such as Server, Networking, and Storage.
  • Build and review design, functional, technical and / or process documentation
  • Focus on data collection and analysis of specific issues with internal team
  • Develop and sustain effective communication to collaborate with cross-functional internal teams
  • Take the first step towards your dream career
  • Every Dell Technologies team member brings something unique to the table.
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