Food and Beverage Manager
Hilton
Abuja, Federal Capital Territory, Nigeria
6d ago

What will I be doing?

As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience.

A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

Specifically, you will be responsible for performing the following tasks to the highest standards :

Plan and directall functions of the Food & Beverage department to meet the daily needs ofthe operation

Prepare, assignand delegate responsibility and authority for the operation of the various foodand beverage sub departments

Develop,implement, and monitor schedules for the operation of all food & beverageoutlets to achieve a profitable result

Participate in thecreation and marketing of menu designs to attract a predetermined customermarket

Implementeffective controls of food, beverage and labor costs among all the F&Boutlets and monitor the food and beverage budget to ensure efficient operationand that expenditures stay within budget limitations, including achievingbudgeted revenue and labor expenses

Set departmentaltargets and objectives, work schedules, budgets, and policies and procedures

Evaluate guestsatisfaction levels with a focus on continuous improvement

Regularly review,evaluate, and respond to customer satisfaction and / or dissatisfaction of theindividual outlets; recommend new operating and marketing policies whenever achange in demand, customer dissatisfaction, or a change in competitiveenvironment requires such changes

Ensure compliancewith all hotel policies and procedures that relate to food and beverage, aswell as local, state, and federal laws and regulations

Hire, train,supervise, develop, discipline, counsel, and evaluate line employees accordingto the hotel policies and procedures.

Participate in thedevelopment of the annual budget; develop short and long-term financialoperating plans

Work withinbudgeted guidelines in relation to Food, Liquor Costs and Payroll

Responsible for analyzing forecast, cost, and revenue reports and make decisionsbased on that information to ensure maximizing of profits

Demonstratepositive leadership characteristics, which inspire Team Members to meet andexceed standards.

Assist otherdepartments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Minimum of Bachelor's Degree
  • Management and / or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

    For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

    Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

    And, our amazing Team Members are at the heart of it all!

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