ICT Officer at Literamed Publications Nigeria Limited
Lantern Books
Lagos, Lagos, ng
6d ago
source : Ecadoo

Responsibilities Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Talk staff or clients through a series of actions either face to face or over the phone to help set up systems or resolve issues Troubleshoot system and network problems diagnosing and solving hardware or software faults replace parts as required Provide support including procedural documentation and relevant reports Follow diagrams and written instructions to repair a fault or set up a system Support the roll out of new applications Set up new users accounts and profiles and deal with password issues Respond within agreed time limits to call outs Work continuously on a task until completion or referral to third parties if appropriate Prioritise and manage many open cases at one time Rapidly establish a good working relationship with customers and other professionals such as software developers Test and evaluate new technology Conduct electrical safety checks on computer equipment Requirements HND B Sc in Computer Science Post NYSC 3 years of experiences Age 27 30 years

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