Engineer Fiber Support (Supervisory)
Mobile Telephone Networks
Lagos, Nigeria
11d ago

job description

  • To perform high level technical support functions on all MTNN Fibre transmission media at the Switch and Transmission sites
  • Initiate and supervise preventive maintenance on optical fiber infrastructure network and carry out planned works on the fiber infrastructure for network optimization and improvement.
  • Manage and administer NQMS Server, remote test units and software.
  • Guarantee availability / Quality of Service of fiber infrastructure and DWDM equipments, react, and rectify all emergency faults within the Service Level Agreement.
  • Validate optical infrastructure deployment plans as well as asses resource requirement s for MTNN according to set standard.
  • Conduct quarterly vendor / contractor performance assessment / audit in order to identify issues and improve performance.
  • Generate optical infrastructure Transmission Performance Reports and compile DWDM performance and trending.
  • Conduct acceptance test on new fiber infrastructure and DWDM equipment.
  • Participate in the execution of special projects as may be required.
  • Manage contractors / vendor Service Level Agreements in order to ensure compliance to MTNN guidelines and procedures as it relates to fiber infrastructure.
  • Provide high level support on optical fiber related issues to internal customers in line with MTNN quality.
  • Manage all stakeholders and resolve conflicts and issues relating to optical infrastructure management.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
  • Coach and train staff / internal units on DWDM and fiber infrastructure.
  • job condition

  • Normal MTNN working conditions
  • May be required to work extended hours
  • National travel and a valid driver’s license.
  • On standby 24 / 7 throughout the year.
  • Overtime and call out duties.
  • Education :

  • First Degree in Electrical / Electronics Engineering, or in any related field
  • Specialist certifications in Fibre transmission from any reputable organization will be an added advantage
  • Experience :

    3-7 years working experience in a related field

  • Experience in telecommunications transmission
  • Training :

  • Vendor technology training on vendor products
  • Project management
  • Negotiation skills
  • Conflict Management
  • Time management
  • Minimum qualification BEd, BSc, BEng, BTech or HND

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