Front Desk/Telemarker
Romanspage Global
Lagos, Lagos, Nigeria
5d ago
Job Description

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • ¬†Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, interest, and reactions of prospects contacted.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
  • Compile database of existing clients and connect with them for improved sales
  • Build prospective business leads through cold calls and connect potential client to appropriate department

Qualifications

  • BSc/HND in Marketing or other related field
  • 2-3years working experience
  • Experience as outbound sales person will be an added advantage


Additional Information

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
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