Front Desk Representative
Dana Group
Lagos
2d ago
source : BetaJob

Job Details

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  • Location : Lagos

    Employment Type : Full-time

    Job Description

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

    You will be the face of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.

    A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued while on our premises.

    Responsibilities

    Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

    Greet and welcome guests

    Answer questions and address complaints

    Answer all incoming calls and redirect them or keep messages

    Receive letters, packages etc. and distribute them

    Prepare outgoing mail by drafting correspondence, securing parcels etc.

    Check, sort and forward emails

    Monitor office supplies and place orders when necessary

    Keep updated records and files

    Monitor office expenses and costs

    Take up other duties as assigned (travel arrangements, schedules etc.)

    Requirements

    Proven experience as front desk representative, agent or relevant position

    Familiarity with office machines (e.g. fax, printer etc.)

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