Candidates should possess a Bachelor's, Master's Degree with cognate relevant experience of not less than 15 years.
Shopping Mall and Property Management experince
Age : Not less than 40 years of age.
Knowledge & Skills :
Retail / Shopping Mall Business
People Management, Marketing and Finance
Conflict management skills.
Our client has mandated us to recruit an experinced CEO that his core responsibility is to run their shopping mall.
The ideal candidate must have or currently working in that capacity and must have shopping mall, property management experince and with 15 years experince.
Business Development / Marketing :
Develop a structured business plan for the mall covering all key components of mall operation
Preparation and development of marketing and annual event plans / calendar
Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan
Drive revenue of the shopping mall through Sales of shops and rental of shops
Promotingthe goodwill of thecentrethroughadvertising
Planningand coordination of promotions and events in the centre.
Stakeholder Management :
Manage tenant relations through periodic meetings.
Receive complaints,suggestions,and other improvement ideas to be updated with senior management for approval and plan forsubsequent implementation
Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
Building strong and cordial relationship with governmental agencies and regulators.
Adminstration & Staff Management :
Manage mall team to oversee daily operations, all contract staff works incl. maintenance, security & cleaning, mall administration and customer service
Ensure mall operating policies and procedures are duly followed by the tenants, service providers, contractors, etc. incl.
Occupational Health & Safety standards
See to recruitment and proper training of staff
Prepare annual operating budget for shopping mall to be reviewed and approved by higher management.
Ensure business functioning within budgeted costs and above targeted revenues
Prepare and manage capital expenditures for mall as per approved budget
Manage profitability of overall mall business by maximizing revenue opportunities and reducing operating costs
To review and adjust financial budgets, systems and processes and monitor performance against budget
Building Construction & Maintenance :
Supervision of completion of on-goingprojects within the centre
Overseeing the general repair and maintenance of the centre through Head of Operation