Lead CASA& FX and Investment Products
Workforce Group
Lagos, Lagos, Nigeria
3d ago

JOB DESCRIPTIONJob Title : Lead CASA, FX, and Investment ProductsFunction : Retail Banking Job Summary : To execute initiatives aimed at sustaining growth of CASA, foreign currency and investment products across Retail Banking-Personal Banking, Elite & Royalty Segments.

To ensure processes are in place to sustainably on-board CASA, FX, and Investment products and to improve the end to end efficiency of the portfolio.

Duties & Responsibilities Oversee the MIS requirements for CASA, FX, and Investment ProductsMonitor and review existing CASA, FX, and Investment Products for Retail BankingResponsible for the overall profitable growth of CASA, FX, and Investment ProductsTo work closely with Treasury in offering competitive Investment rates to our customers.

Identify banking needs and customer expectations through feedback loop from focus sessions with the Segments Team.Process & account management for all current, savings( excluding TSP’s), investments and FCY related changes with stakeholders - Service Assurance, Branch Services, CPC, Revenue Assurance, Treasury, Foreign Operations Legal and Compliance, Operations and Technology Team etc to improve customer satisfaction.

New product development and existing products optimization.Work with Segment Managers to fine tune process and product features as required.

Review account opening / maintenance issues, dormant accounts issues, inactive savings, policy changes and procedures optimization as it concerns CASA, FX, and Investment Products.

Reduce dormancy in current accounts and Inactive ratio on savings accounts in line with budget.To review, revise fees and charges, terms, and conditions periodically as per regulatory requirementsQuarterly retail campaigns, frontline training and go to market strategy for new products.

Communicate product or policy changes to frontline staff.Portfolio review, monitoring and optimization.Ensure revenue growth in revenue of all CASA, FX, and Investment productsResponsible for Digital Account Opening and Free Banking Count and ValueLiaise with Segment Team / Treasury on Partnership proposition and offerings Sankore, Travel Agents etc.

Job RequirementsMinimum of 2nd class lower (B.sc or B.A or HND) in the sciences or social sciences from a recognized & accredited institution.

Minimum of 5 years cognate work experience as a product manager, data analytics or in any marketing / sales related roles.

Job KnowledgeGood numerical SkillsGood communication skillsGood analytical skillsGood use of Microsoft office suitesUnderstanding of Financial Statements and Financial AnalysisInvestment productsCompetitive analysisSkills / CompetenciesDigital product managementDesign thinkingGood time managementGood team player and interpersonal skillsData analytics .

Skillset Required : Customer Satisfaction, Analytical Skill, Marketing, Data Analytics, Product Development, Time Management, Competitive Analysis, Interpersonal Skill, Compliance, Product Management, Numerical Skill, Microsoft Office Suite, Communication Skill, Account Management, Design Thinking, treasury, Financial Statements and Financial Analysis

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