Head of Operations
FinAfri Talent Network
Lagos, LA, Nigeria
1d ago

Our Client is a pre-eminent Merchant Bank owned by reputable corporate and private investors. The Bank has its headquarters in Lagos, Nigeria with focus on high end financial products and services to select clientele in targeted sectors of the economy.

Our operations cover Corporate Banking, Private Banking, Investment Banking, Asset & Wealth Management, Treasury & Global Markets and Securities Trading.

In alignment with the Bank group's growth strategy, highly motivated employees are essential to our client's organization’s sustainable success, hence, it is seeking the recruitment of motivated and competent talents to critical positions in the Bank.

Job Objectives

  • To carry out administrative and accounting duties in a financial institution by organizing and coordinating banking services
  • To manage bank’s operations team to deliver effective financial services to clients
  • To be responsible for ensuring outstanding customer relations and high sales, as well as imbibing the bank’s service culture in all staff members through personal coaching
  • Duties & Responsibilities

  • Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks.
  • Develop and enforce sound policies and structures for the growth of the company.
  • Create a strong workforce by developing competent individuals in the banking operations team.
  • Oversee the processing of centralized loans / finances and other banking activities to ensure due process, accuracy and accountability are followed.
  • Create and implement long term business plan to ensure continuity of business operations in the long run.
  • Ensure client data is protected from the public and secured against fraud by enforcing access rights and verification levels.
  • Develop financial back up plans to protect business operations in the event of major crises that could result in huge losses.
  • Collaborate with heads of other units to develop best practices for successful banking operations.
  • Employee may be asked to perform other duties as required by business needs.
  • Any other duties as may be assigned.
  • Education Requirement

  • A degree in Banking or other related field with a minimum of 10 years’ experience the same role
  • Knowledge

  • Minimum 10 years’ experience working in banking / financial services industry
  • Experience in strategic planning and execution
  • Ability to set and manage priorities judiciously
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Good sense of responsibility
  • Ability to maintain focus
  • Good judgment to make financial decisions
  • Skills / Competencies

  • Good written and oral communication skills
  • Attention to details
  • Strong analytical skills
  • Strong relationship building and networking skills
  • Problem solving and decision-making skills
  • Must be a good team player
  • Must have good organizational and creative thinking skills
  • Accountability
  • Customer and client management skills
  • The ability to manage a varied and complex workload
  • Proven leadership and management skills
  • Ability to control large budgets
  • Applications closes on June 3, 2022.

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