Head of Customer & Partner Mgt - MMEA
10d ago
source : myJobmag
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    Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks.

    Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one.

    At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

    Job details : Technical & Solution Sales Support †††â€

    Job Description

    Responsible for analyzing, designing & developing commercially viable digital front end technical solutions for the customers.

    Responsible for profitable business for Ericsson by translating customer needs, & technology opportunities into detailed technical offering, solutions & proposals in BSS area (, Self Care, TCRM, Digital Front End etc.)

    Responsibilities & Tasks

    Scope, define and design solution offerings; driving front end technical solutions in BSS areaAnalyze customer technology, define business requirements and participate in risk analysis in BSS areaWork with core team on list of potential activities and solutionsDevelop technical presentations and proposals, and perform customer presentationsRollout of competence and knowledge to internal customers (, Accounts)Support deployment of solutionProvide feedback to R&DParticipate in knowledge transfer, documentation and information sharingStay abreast of on new technology / technical areas and share information about solution to enable customer competence build

    Position Qualifications / Requirements

    Minimum Qualifications & Experience Requirements :

    At least 9 years of relevant professional experience of which a minimum of 7 years in the function of Solution Architect in the BSS area (Customer Care, Self Care, Digital Front-

    End, TCRM etc.)Several years experience in leading green-field, migration or swap projects technicallyDeep understanding about operator business and operational processes in connection with BSS systems

    Preferred Qualifications & Experience Requirements :

    Problem Solving and Analytical skills

    Core Competences :

    Broad Technical AcumenConsultative Selling AbilityProblem Solving AbilityCreative Thinking

    Behavioral Competences :

    Creating & InnovatingEntrepreneurial & Commercial thinkingPersuading & InfluencingApplying Expertise & technologyAnalyzingDelivering Results & Meeting Customer expectations

    Preferred Skills :

    Presentation & Communication skillsTeam work & collaboration skillsMarket insightFinancial Understanding.

    Additional Requirements, Physical Demands, Region / Local Specifications :

    Willingness to travel extensively (up to 80%) to various countries world wide.

    Method of Application

    Interested and qualified? Go to to apply

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