Retail Sales Manager (Interior Design)
Edge Recruiter Nigeria Ltd.
1d ago

Our client is a leading supplier of bathroom fittings, kitchens and innovative surfaces in Nigeria. With 32 employees across 4 locations in Nigeria, they are a one stop shop for building materials including sanitary ware, brass fittings, kitchens, gypsum board, Quartz and Eco Friendly surfaces.

Our client are the official representative for a select group of manufacturers around the world including Ideal Standard, Ernestomeda, Armitage Shanks, Cosentino, Jaquar and Vink.

They have executed several projects across Nigeria and their vast experience of the construction industry enables our client to handle and deliver projects at the highest quality.

They currently have an opening for a Retail Sales Manager in one of their showrooms.

The ideal candidate day-to-day activities are outlined below :

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • Go the extra mile to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
  • Requirements

  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English, basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • Degree in Marketing or related field would be a plus
  • Apply
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