Demand Creation Officer
Malaria Consortium
6d ago
source : myJobmag
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  • Malaria Consortium is one of the world’s leading non-profit organisations specialising in the comprehensive prevention, control and treatment of malaria and other communicable diseases among vulnerable and under privileged populations.

    We increasingly find our work on malaria can be effectively integrated with other similar public health interventions for greater impact and therefore expanded our remit to include child health and neglected tropical disease interventions.

    Job Purpose

    To work with the country office team and GF Senior Project Manager to effectively manage project activities and resources, provide leadership and stewardship to the project team and maintain collaborative links with the project’s key stakeholders at national and sub-national level.

    Key Working Relationships

    The Zonal Project manager would be working with the state team and stakeholders in their zones, especially the State Ministries of Health and LGA Departments of Health / PHC, manage the rollout and implementation of the malaria and iCCM activities in seven project states.

    S / he would report to the Senior Project Manager.

    Scope of Work

    The Zonal Project Manager (ZPM) would support the programme activities at zonal and state levels, being in charge of a cluster of states to ensure timely project delivery of the programme to achieve given targets and objectives.

    Key accountabilities

    Project management (60%) :

    Work with the programme team and other relevant personnel in the country office to lead activities for smooth project start up and planning in line with the GF Malaria Project Implementation PlanWork with the relevant personnel to prepare all necessary project start up and planning tools on timeTo build and performance manage an effective and technically unsurpassed GF project team in the states with their zoneWork directly with the SPM and be responsible for coordinating overall project implementation in the states within the zone and see that activities are carried out on time and within budgetLiaise regularly with the SPM to provide timely and comprehensive updates and reports as requiredLiaise with other PRs, SRs and partners relevant for successful GF malaria implementation in the stateWork with the project team to develop and implement annual work plansWork closely with the SPM to prepare the programme monitoring and evaluation plan in conjunction with the Project M&E Manager.

    Work with the project team to implement itWork with the country finance team and project finance associate to prepare and track progress of project and activity budgetsBe responsible for zonal project budget management and reportingBe responsible for preparing project Progress Update and Disbursement Request (PUDR) which is submitted to the Principal Recipient (PR) quarterly, including narrative reports on a timely basisWork with the project Finance Associate and SPM to prepare quarterly financial reportsWork with the relevant country personnel and the SPM to prepare an exit strategy and to implement it, to see to the smooth end of the programmeCoordinate with other donors and implementers to ensure complementarity of implementation of the GF malaria project in project states by leveraging resources and harmonizing efforts where possibleWork with the Country Communication Manager, the Country Technical Coordinator, SPM, programme PRs and SR for social mobilization to see that a programme communications strategy is developed and implementedCoordinate the documentation of GF supported activities in form of activity-

    specific reports and ensure proper archiving of such for easy access and referenceContribute to quarterly preparations for PR-

    SR coordination meetings in form of progress updates and power point presentationsBe responsible for quarterly lessons identification and learning documentation and disseminationBe responsible for building functional partner relationships among the project’s stakeholdersOversee project partners inputs and subcontractors’ activities to deliver harmonized, aligned and effective outputsManage risks to Malaria Consortium including financial, reputation and security in a challenging environmentWork with the project M&E Officer and Country M&E Specialist to ensure that high quality project data is collected, analysed and disseminated to relevant stakeholders at all levels and reported to PI.

    Technical contributions (10%) :

    Work with the project teams, SPM and the Country Technical Coordinator to determine technical support needs to implement the project effectively and with high quality.

    Liaise with the Country Technical Coordinator to obtain regional or global technical supportContribute to the development and production of dissemination documents to allow wider sharing of Malaria Consortium’s experiences, lessons and successes.

    Technical performance management and quality assurance (20%) :

    Take the lead in monitoring and evaluating project performanceKeep abreast with evidence and best practices that are related to the project.

    Representation (10%)

    Work with the Country Director, Country Technical Coordinator and SPM to participate in national level meetings and workshops to represent Malaria Consortium at programmatic and coordination eventsLiaise regularly with CRS’s focal persons on respective project activities and the GF PMU through the SPM keeping the relevant Country Team in loop of communicationWork with the Country Director, Country Technical Coordinator and SPM to keep key national stakeholders abreast with the projectTo exert influence and to advocate for Malaria Consortium’s key technical positions and promote best practice in malaria and iCCM interventions

    Qualifications and experience

    Essential :

    Postgraduate or Master’s degree in Public Health, Health Policy, Epidemiology or another relevant specialty is a minimum requirementExtensive experience of working at national or state level in developing countriesExcellent project planning, management and monitoring & evaluation skillsExperience managing project budgetsProven leadership skills and team leadingExperience in advocacy and policy influencingExcellent written and spoken English

    Desirable :

    Experience on GF-supported projectAdvance knowledge of Microsoft officeWork-based skills and competencies :

    Work-based skills and competencies

    Essential :

    Proof of strong interpersonal and negotiating skillsExcellent report writing and presentation skills are also neededUnderstanding of public health issues in West and Central Africa

    Core competencies

    Delivering results (Level C - Supports others to achieve results) :

    Displays a positive and enthusiastic approach and is not deterred by setbacks, finding alternative ways to reach goals or targetsSupports others to plan and deliver resultsSupports others to manage and cope with setbacks.

    Analysis and use of information (Level C- Works confidently with complex data to support work) :

    Interprets complex written informationWorks confidently with data before making decisions, for example; interpreting trends, issues and risksAcquainted with the validity, relevance and limitations of different sources of evidence

    Interpersonal and communications (Level C - Adapts communications effectively) :

    Tailors communication (content, style and medium) to diverse audiencesCommunicates equally effectively at all organisational levelsUnderstands others’ underlying needs, concerns and motivations and communicates effectively in sensitive situationsResolves intra-

    team and inter-team conflicts effectively.

    Collaboration and partnering (Level C - Builds strong networks internally and participates actively in external networks and think tanks) :

    Builds strong networks internallyParticipates actively in external networks and / or think tanksEngages with relevant experts to gather and evaluate evidenceShares and implements good practice with internal and external peers

    Leading and motivating people (Level C - Effectively leads and motivates others or direct reports) :

    Gives regular, timely and appropriate feedbackAcknowledges good performance and deals with issues concerning poor performanceCarries out staff assessment and development activities conscientiously and effectivelyDevelops the skills and competences of others through the development and application of skillsCoaches and supports team members when they have difficulties.

    Flexibility / adaptability (Level C - Supports others to cope with pressure) :

    Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems and supports others to do the sameAdapts team approach, goals, and methods to achieve solutions and results in dynamic situationsSets realistic deadlines and goals for self or team.

    Living the values (Level C - Supports others to live Malaria Consortium’s values) :

    Demonstrates personal integrity by using role position responsibly and fairlyCultivates an open culture within the wider team, promoting accountability, responsibility and respect for individual differences.

    Strategic planning and thinking and sector awareness (Level B - Is aware of others’ activities and vice versa in planning activities) :

    Takes account of team members and others’ workloads when planningMaintains awareness of impact on other parts of the organisation, keeping abreast of other’s activities, objectives, commitments and needsHas a good understanding of the sector in which Malaria Consortium works.

    Department : Technical

    Length of contract : 3 years

    Grade : 7

    Child safeguarding level : Non Focal Point

    Reporting to : Line manager : iCCM Delivery Officer

    Dotted line manager : Country Communications Manager

    Job Purpose

  • To work with the project manager and team in providing technical support and direct implementation of GF malaria project activities with a focus on community engagement and mobilisation;
  • interpersonal communication and counselling for health and community based health workers; and other behaviour change communication activities in the state.

    Scope of Work

    The Demand Creation Officer would support the programme activities at state level, in all service delivery points in all the Local Government Areas (LGAs) of operation to ensure timely programme delivery to achieve given targets and objectives.

    Key Working Relationships

    The officer working under the line-management of the State iCCM Delivery Officer and in close collaboration with the state, LGA, community actors, stakeholders and relevant partners would deliver aspects of the project as per the specified job tasks and expected deliverables.

    The officer would have dotted-line management from the Country Communications Manager.

    Key Accountabilities

    Technical contributions (70%) :

    Contribute to the development of demand creation strategy for the projectCoordinate the development and roll-out of training manuals for health workers, facility / community health committees and community mobilisers on demand creation including interpersonal communication and counselling and design and use of job aids.

    Coordinate the planning, coordination and monitoring of project demand creation activitiesContribute to the finalization of criteria for selection of communities, health facilities, volunteers, community mobilisers for GF Project implementation based on continuum of care approachWork with other project team to coordinate the selection of communities in the selected LGAs for iCCM implementationWork with other project team to coordinate mapping and identification of community mobilisers and facility / community health committeesLiaise with other project staff to ensure synchronization between demand and supply activities of the projectOversee and provide close support to project implementing partners in the implementation of demand creation activitiesCoordinate the development of project communications strategy and general documentation for internal and external dissemination of the projectSupport project communication activities (development of dissemination documents to allow wider sharing of Malaria Consortium’s experiences, lessons and successes , website design and management, newsletters, reply to requests from project donor.

    Technical support for the planning and management of community based programmes at state level

    Project Management (20%) :

    Contribute and work with the relevant personnel to prepare all necessary project start up and planning tools on timeContribute to project exit strategy as part of project design and ensure inclusion of relevant activities to promote sustainability within the workplan and smooth transition of the project to governmentContribute to quarterly lessons identification and learning documentation and disseminationPreparation and submission of project demand creation activity reports to Project Manager

    Technical performance management and Quality Assurance (10%) :

    Take the lead in ensuring roll-out of project demand creation activities meet national standard of qualityDocument evidence and best practices that are related to the project

    Qualifications and Experience

    Essential :

    A degree in communication, social sciences, public health or another relevant specialty is a minimum requirementSignificant experience of working in developing countriesExcellent project health communication planning, management and monitoring & evaluation skillsExperience working in the health sector

    Work-based skills and competencies :

    Essential :

    Technical knowledge and skills in health communicationFamiliar with public health principlesFamiliar with monitoring and evaluation of community based health programmesFamiliar with demand creation approaches in the health sectorExcellent report writing and presentation skills are also neededFluency in Hausa Language is a mustStrong computer skills : Microsoft Office (Excel, Word and Power point) and Internet searchesSolid experience in convening and facilitating meetings with diverse populations and communities

    Core competencies :

    Delivering results (Level B - Takes on pieces of work when required and demonstrates excellent project management skills) :

    Shows a flexible approach to taking on additional work / responsibilities when needed to achieve resultsDemonstrates excellent project management skills to agreed timescales (timelines, targets, donor requirements)Makes clear and timely decisions within remit of own role

    Analysis and use of information (Level B - Uses evidence to support work) :

    Identifies and uses various sources of evidence and feedback to support outputsUses evidence to evaluate policies, projects and programmesIdentifies links between events and information identifying trends, issues and risksEnsures systems are in place to address organisation needs

    Interpersonal and communications (Level B - Fosters two-way communication) :

    Recalls others’ main points and takes them into account in own communicationChecks own understanding of others’ communication by asking questionsMaintains constructive, open and consistent communication with othersResolves minor misunderstandings and conflicts effectively

    Collaboration and partnering (Level B - Collaborates effectively across teams) :

    Proactive in providing and seeking support from expert colleaguesRaises difficult issues with teams / partners and stakeholders with a view to positive resolutionProactive in building a rapport with a diverse range of people

    Leading and motivating people (Level B - Manages own development and seeks opportunities) :

    Actively manages own development and performance positivelyLearns lessons from successes and failuresSeeks and explores opportunities within Malaria Consortium which develop skills and expertise

    Flexibility / adaptability (Level B - Remains professional under external pressure) :

    Able to adapt to changing situations effortlesslyRemains constructive and positive under stress and able to tolerate difficult situations and environmentsPlans, prioritises and performs tasks well under pressureLearns from own successes / mistakes

    Living the values (Level B - Promotes Malaria Consortium values amongst peers) :

    Shows a readiness to promote Malaria Consortium’s values amongst peersPromotes ethical and professional behaviour in line with Malaria Consortium’s values

    Strategic planing and thinking and sector awareness (Level B - Is aware of others’ activities and vice versa in planning activities) :

    Takes account of team members and others workload when planningMaintains awareness of impact on other parts of the organisation, keeping abreast of other’s activities, objectives, commitments and needsHas a good understanding of the sector in which Malaria Consortium works

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