Business Operations Analyst
The Concept Group
Lagos, Nigeria
1d ago
source : Fuzu

Job Summary

  • Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.
  • Qualifications / Requirements

  • BSc / HND in any field
  • 2 - 3 years of work experience.
  • Experience in Operations is an advantage
  • Job Knowledge onChange Management and Operational KPIs.
  • Method of Application

    Interested and qualified candidates should send their CV using the Job Title as the subject of the mail.

    Duties & Responsibilities

  • Create and monitor Operational KPI’s of process owners.
  • Effectively communicate newly developed process / policies to the necessary stakeholders
  • Help drive the implementation of all process and policies across all sales related unit
  • Work directly with stakeholders to create implementation plans and complete milestones
  • Work with learning and development to organise trainings for staffs to help them better understand business processes and policies
  • Independently implement, administer and evaluate day-to-day activities across all sales related departments
  • Identify and execute given tasks and objectives, making recommendations that impact policies and processes
  • Review analysed data to explain trends; formulate and evaluate alternative solutions
  • Analyse and interpret policies; review and implement procedures for program or function
  • Give optimal reports and escalate when necessary
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