Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.
Qualifications / Requirements
BSc / HND in any field
2 - 3 years of work experience.
Experience in Operations is an advantage
Job Knowledge onChange Management and Operational KPIs.
Method of Application
Interested and qualified candidates should send their CV using the Job Title as the subject of the mail.
Duties & Responsibilities
Create and monitor Operational KPI’s of process owners.
Effectively communicate newly developed process / policies to the necessary stakeholders
Help drive the implementation of all process and policies across all sales related unit
Work directly with stakeholders to create implementation plans and complete milestones
Work with learning and development to organise trainings for staffs to help them better understand business processes and policies
Independently implement, administer and evaluate day-to-day activities across all sales related departments
Identify and execute given tasks and objectives, making recommendations that impact policies and processes
Review analysed data to explain trends; formulate and evaluate alternative solutions
Analyse and interpret policies; review and implement procedures for program or function
Give optimal reports and escalate when necessary