Bar Waitress - Domino Stores Limited
Domino Stores Limited
Lagos
4d ago
source : BetaJob

Location : Lagos

Employment Type : Part-time

Job Responsibilities

  • Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
  • Speak with others using clear and professional language using appropriate etiquette.
  • Taking beverage orders and serving them to guests on a timely manner.
  • Always respond to guest requests in a timely, friendly and efficient manner.
  • Mix and garnish beverages according to recipe and portion control standards.
  • Should be fully aware of the bar and lounge menu along with their prices.
  • Good knowledge of wine selection, wine service and Beer service.
  • Take guest beverage or food orders and input them to the point-of-sale system.
  • Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
  • Establish rapport with guests to build loyal and satisfied customers.
  • Ensure knowledge of menu and restaurant promotions and any special offers.
  • Replenish beverages and ensure guest satisfaction throughout the meal service.
  • Able to up-sell all promotion available in the outlet.
  • Ensure serving station is well-stocked at all times.
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
  • Should know basic cashiering procedures like handling money, processing credit and debit cards, making change.
  • Be responsible for billing / payment and collecting feedback from the guest.
  • Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
  • Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.
  • Stock and maintain the bar with all the required supplies and inventory (eg : beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
  • Always take responsibility for ensuring a positive guest experience.
  • Take ownership of guest request and follow up guests incidences.
  • Assist in carrying out scheduled inventories of products and operating equipment.
  • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or Manager.
  • Education :

  • Hotel Management Diploma holder, OND or similar qualification.
  • Knowledge of computers, Wines, POS - Point of sales system.
  • Experience :

  • 1 to 2 years’ experience as a Bar Waitress in a full-service hotel preferred
  • Other Requirements :

  • Have sound knowledge of spirits, beers, wine, cocktails and coffee.
  • Should have excellent communication skills.
  • Flexibility to work longer hours as per business demand.
  • Be courteous, professional and provide efficient service.
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