Customer Service Sales Engineer
Bühler
Ikeja, Nigeria
3d ago

Buhler Group in Lagos, Nigeria is looking for a skilled and highly motivated engineer to join our team as Customer Service Sales Engineer.

This position will be responsible to develop new client relationships and business for spare parts, retrofits, and single machine products to customers in in Nigeria.

Buhler Group in Lagos, Nigeria is looking for a skilled and highly motivated engineer to join our team as Customer Service Sales Engineer.

This position will be responsible to develop new client relationships and business for spare parts, retrofits, and single machine products to customers in in Nigeria.

  • Prepare and implement action plans, schedules to increase business activities in the assigned territory.
  • Establish, manage, and maintain current client and potential client relationships.
  • Align and complement market activities together with existing Area Sales / Service Manager.
  • Identify sales prospects and develop the accounts.
  • Gather and develop service opportunities and report the field activity to the Supervisor.
  • Follow up on new leads and referrals resulting from field activity.
  • Ensures that client data in CRM is up to date.
  • Prepare presentations and proposals.
  • Identify, handle, and resolve customer complaints / concerns.
  • Participate in marketing events such as seminars and exhibitions.
  • Prepare quotations and generate sales leads for equipment / plant business.
  • Achieve sales targets of the company in the market territory.
  • Regular forecast on customer service sales reporting.
  • Bachelor’s degree in Engineering.
  • Minimum 5 years of working experience in Grains and Food processing industry, or similar.
  • Fluent communication skill in English & French languages; knowledge in Arabic language would be an added advantage.
  • Ability to conduct sales conversations and contract negotiations.
  • Willingness to travel.
  • PSSR experience is an advantage.
  • Deep knowledge of Grains and Food processing.
  • Knowledge of sales and customer relationship management.
  • Has the ability to develop technical / technological ideal solutions with and for the customers.
  • Has a command of presentation and negotiation techniques.
  • Problem-solving and decision-making skills.
  • Good written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
  • Proven ability to work in a matrix organization.
  • International & successful company with sustainable prospects for the future.
  • Wide technically & modern environment with interesting challenges.
  • Professional environment with an open communication culture.
  • Exciting Training and Development opportunities.
  • Great & dynamic work environment.
  • Who we are

    Bühler as an employer

    We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models.

    At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success.

    We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference.

    By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

    Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you.

    Regardless of your gender (m / f / d).

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