Crimson Education takes college admissions consulting to a new level of personalisation and success, increasing students chances of admission to the Ivy League, Oxbridge and other top universities by up to 700%.
Services include in-depth US and UK university admissions support, Australia and New Zealand medical school admissions support, educational tours to the US and Europe, local curriculum tutoring and extracurricular mentoring.
Want to revolutionise the future of education and do meaningful work that transforms future generations’ lives?
EdTech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow.
Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century.
Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.
Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.
These are full-time positions, based in 1. Lagos, Nigeria and 2. Nairobi, Kenya
What are the main responsibilities for this role?
Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson's Client Relations Management (CRM) system Salesforce
Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
Planning and running local events to increase brand awareness for Crimson
Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
Continuously improving sales techniques, process and enhancing industry knowledge
Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars when required
Attending industry events as required
Collating sales reports in an accurate and concise manner for management
Responding to comments and enquiries on Crimson’s social media platforms
Achieving agreed upon sales targets and outcomes
Identifying and interacting with new leads / customers
Establishing rapport with new leads via phone and email to initiate sales consultations
Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.
Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
Establishing, developing and maintaining positive and professional customer interactions and relationships
Consistent and timely on boarding of new clients to the Education
Coordination team as per Crimson’s new client onboarding process
Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
Expediting the resolution of customer problems and complaints to maximise satisfaction
Continuously improving sales techniques and enhancing industry knowledge
Attending all internal global and local sales, and other meetings, as required
Business Development & Lead Generation (when required)
Working with the Local Area and Digital Marketing Teams to develop / enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
Sourcing potential organisations and markets for lead generation / partnerships
Attending industry events where relevant and provide feedback and information on market trends
Ensuring that data is diligently and accurately entered / managed within Crimson’s Client Relations Management (CRM) system
Submitting fortnightly sales reports in an accurate and concise manner for management
Helping in training of new sales personnel wherever relevant
Maintaining effective communication with the Accounts team to ensure timely payment of accounts
Educating the global sales and marketing team on local market nuances in the education space
Providing feedback and suggestions on how to improve sales processes
Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services
You just might be the person we are looking for if you have :
A background in education / education sales / counselling
Excellent previous sales track record
Strong storytelling skill and experience public speaking
Experience with higher education and / or a understanding of the college application process
Studied at a university abroad, particularly in the US or UK
Interest in working with families and students
An interest in changing the world through education!
Local school contacts and networks
Comfort with video chat and speaking over the phone
Experience that would be useful in this role :
Local education landscape
Understanding of the US / UK university application process
Why work for Crimson?
Flexible working environment, you will be empowered to structure how you work
Option to work from our many locations / remotely around the globe (role dependant) with us!
Limitless development and exposure- our internal promotions / role changes made up 33% of all recruitment last year.
$1,000 training budget per year- we love to level up!
Psychologist on staff
Impressive fireside chats and workshops to help the team continuously level up
Radical Candour is a feedback approach we live by
We’re a global player with 28 markets (and growing) across the globe!
If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!
Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.