Energy Sales Representative
Ikeja Electricity Distribution Company
lagos, NG
3d ago
source : Mrjobsnaija

Ikeja Electricity Distribution Company's job vacancy, Career and Recruitment

Job title : Energy Sales Representative jobs in Lagos Job Location : Lagos Deadline : January 18, 2022

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  • Reporting To : Energy Sales Supervisor

    Role Purpose

  • This role is responsible for performing sales and marketing of electricity, accounting for energy delivered and driving collections of energy billed to the customer.
  • Responsibilities

  • Manage customer relationship on issues such as meter reading and customer record validation.
  • Monitor Post Paid (PPM) machines physically when the need arises.
  • Monitor meter readings through MRS app.
  • Coordinate with other department in managing customer complaints on meter reading activities.
  • Perform on site activities / monitoring with regards to installed meters.
  • Supervise the Disconnection / Re-connection (DCRC) team.
  • Perform cash drive activities.
  • Recommend tariff using IE application - I.E force.
  • Capture new customer and periodically engage in tariff reclassification for customers.
  • Customer accounts maintenance to avoid build-up of unrealistic debts (vacant premises, etc).
  • Assist in carrying out other duties as requested by the commercial manager / Undertaking manage and Energy Sales Coordinator.
  • Minimum Qualifications

  • First Degree (B.Sc or H.N.D) in Marketing, Social Sciences or any relevant field
  • Minimum 1-year field experience in sales and marketing
  • Understanding of the peculiar revenue collection challenges of the energy industry
  • Basic computer proficiency (MS Excel, Word, Outlook)
  • Technical Competencies :

  • Electricity Regulations and Policies
  • Data Gathering and Analysis
  • Focus Customer
  • Customer Support
  • Electricity Regulations and Policies
  • Non Maximum Demand Meter Reading
  • Behavioral Competencies :

  • Communication and Interpersonal Relations
  • Supervisory / Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus
  • Sales / Retail / Business Development jobs in Nigeria *Sales / Retail / Business Development jobs in Lagos *Energy Sales Representative in Lagos
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