Bank Value Intern - Cloud Bank
Cloud Bank
Lagos
6d ago
source : BetaJob

Job Details

Duties and Responsibilities

  • Follow up to ensure value to customer and bank on transaction effected via our platform.
  • Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards.
  • Check on the status of customer accounts and track checks and payments
  • Review and explain account charges
  • Assist banking customers who are victims of fraud, theft or identity theft
  • Assist customers with replacing lost or stolen credit or debit cards
  • Assist with address changes
  • Required Skills

  • A Bachelor's Degree / HND in Business, Finance or Accounting,
  • Strong verbal and written communication skills.
  • Intimately familiar with financial modelling techniques and valuation methods.
  • Must be able to perform in a high-pressure environment and be able to meet tight deadlines.
  • Has high analytical and excel skills.
  • Time management skills and interpersonal skills.
  • Honest and trustworthy.
  • A commitment to excellent customer service.
  • Tech-savvy.
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