Travel Consultant - Finchglow Travels
Finchglow Travels
Lagos
2d ago
source : BetaJob

Job Details

Location : Victoria Island, Lagos

Employment Type : Full-time

Description

  • The role will be responsible for mapping out travel arrangements for corporate bodies, travel agencies, and individuals
  • These include booking flights, arranging transportation to and from the airport, and booking hotel rooms
  • The Travel Consultant is to also help clients ensure their visas and work permits are up to date for the locations they need to travel.
  • Typical Responsibilities

  • Make professional and accurate travel arrangements for our clients including air, car, hotel, and ground transportation reservations
  • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
  • Compute the cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs
  • Follow the company’s procedures, account guidelines, and customer service standards in the areas of making travel arrangements, building Passenger Name Records (PNR's) and profiles
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.
  • Provide the customer with Finchglow Travel brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations
  • Maintain awareness and adherence to our client's procedures, programs, and policy guidelines
  • Consistent application of Finchglow Travel’s practices and programs
  • Provide industry updates as well as airline promotions to clients
  • Offer and provide travel insurance to customers
  • Engage in the preparation of sales budget weekly.
  • Qualification & Experience

  • Bachelor's Degree in a related field with a minimum of 2 years experience as a travel consultant / ticketing and reservation officer.
  • Skills & Knowledge :

  • Proficiency in the use of Amadeus GDS; with Amadeus certification
  • Ability to relate with internal and external stakeholders at various levels using diplomacy and tact
  • Excellent communication skills
  • Attention to detail
  • Result oriented with regards to quality and productivity goals
  • Ability to work flexible hours and shifts as determined by business need and client call volume.
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