Customer Service Executive - Workcentral
Workcentral
Lagos
6h ago
source : BetaJob

Job Description

  • Open and Maintain customer accounts by recording infromation.
  • Resolve Product or service problems by clarifying the customers complaints determing the cause of the problem.
  • Selecting and explaining the best solution to solve problems.
  • Identify and assess customers need to acheive satisfaction.
  • Handle complaints, provide appropraite solutions and alternatives with limits and followup to ensure resolution .
  • Requirements

  • B.Sc in Business Adminstration.
  • 3+ minimum experience in related field, must possess good communications skills, customer management skills,multi tasking skills and must be computer savvy.
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