Roles and responsibilities
To ensure day-to-day client satisfaction through compliance with all contractual clauses and client needs taking into account BINL's interests
To lead BOURBON QHSE awareness in the contract management
To ensure prompt, reliable, exhaustive invoicing and speedy debt collection
To manage the Marine Services agreement (QHSE, KPI control, payment, invoicing information, )
Responsible for day-to-day client satisfaction ensuring smooth operation and business renewal / full ire of surfer vessels
Responsible for the level awareness of BOURBON HSE assuring safe operations
Single point of accountability vis-à-vis the client’s contract manager and all BINL’s contract stakeholders achieving successful contract management
Responsible for issuing the Marine Agreement ensuring smooth relationship between the parties to the contract
Responsible for clearly and timely reporting on all aspects of the main contract (In charge of drafting and updating the Client action plan report)
Exhaustively solving and managing all contractual issues and making sure that BINL's organization is taking care of it through the Marine Agreement
Real Time Oscar Reporting ensuring accuracy of data
Responsible for transmitting contractual invoicing data to his accounting department
Responsible for invoicing and cash collection
Responsible for timely paying his suppliers (BOURBON Affiliates or third parties)
Qualifications, Skills and Experiences
Bsc / HND in a Science or Social Science Discipline
Additional Related Cerifications & Trainings will be an asset
Msc / MBA will be an added advantage
5 -8 years in a Customer Retention Supervisory / Management Role in a multinational Organization
Customer Relationship Management
Planning & Organizing
Manage Financial Data
Teamwork & Partnering
Bourbon's employer value proposition
As an international leader in marine services, Bourbon Interoil Nigeria Limited (BINL) offers to the most demanding oil & gas clients worldwide a full line of innovative, safe, high performance and new generation vessels and an expanded offer of offshore oil & gas services delivered by about 600 experienced and competent employees across the country.
By joining BINL, you will be "Under the flag of excellence .
Minimum level of education required
3 - Bachelor's degree (3 years)
Minimum level of experience required
English (4 - Professional ++++)
A market leader in offshore marine services, BOURBON offers the most demanding offshore energy operators a broad range of surface and subsea marine services for oil & gas fields and wind farms.
These services rely on a modern & standardized fleet of 458 vessels and on the skills of more than 8,200 highly qualified professionals.
Constantly striving for operational excellence, the group provides a local service for customers in the 44 countries in which it operates, guaranteeing the very highest standards of quality and safety.
In 2019, BOURBON achieved adjusted revenues of over €720 million.
Job type (offshore / onshore)