Program / Relationship Officer
Debscom Technology Limited
lagos, NG
4d ago
source : Mrjobsnaija

Debscom Technology Limited's job vacancy, Career and Recruitment

Job title : Program / Relationship Officer jobs in Lagos Job Location : Lagos Deadline : May 23, 2022

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  • Job Summary

  • We are looking for a Program / Relationship Officer to build and preserve trusting relationships with our customers.
  • Develop best practices to improve overall program performance
  • Assist in budget preparation and expense management activities for programs.
  • Identify and contact new program partners for business expansion.
  • Plan and execute program activities in timely and accurate manner.
  • Conduct program reviews and prepare reports for management.
  • Prepare meeting agenda, organize meetings and distribute minutes.
  • Well rely on you to find ways to outperform our competition and maintain our companys positive image.
  • To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams, and partners, and build rapport with customers.
  • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skill.
  • Responsibilities

  • Building positive relationships with customers
  • Assisting with generating new business
  • This position is responsible for the development and implementation of strategies and workplans to ensure that program goals and objectives are met.
  • Building positive relationships with customers
  • Assisting with generating new business
  • Oversee the coordination and administration of assigned program activities.
  • Ability to gather, synthesize, analyze, and present qualitative and quantitative data.
  • Ability to work independently based on agreed work plan and schedules
  • Careful attention to details and schedules
  • Proffers new innovations and ideas for the implementation of all existing programs and introduction of new innovative programs / projects.
  • Ensure that all implemented activities are in line and relevant to the mission and vision of the organization.
  • Prepare meeting agenda, organize meetings and distribute minutes
  • Prepare programs reports for management, partners, and funders.
  • Design programmes with high impact that will attract grants from development partners / multilateral organisations and from local partners as well.
  • Write training and programmes concept notes and make presentations at different fora.
  • Plan trainings, courses and workshop programmes from start to completion involving deadlines, milestones, and processes.
  • Demonstrate and apply Strong Marketing skills leading to membership recruitment and programmes and training participation to surpass targets.
  • Requirements and Skills

  • HND / B.Sc / BA in relevant field
  • At least 3 years experience in the advertised field
  • Proven experience as a Client Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Ability to operate a computer, Microsoft packages, and social media.
  • N50,000 Monthly.

  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Program / Relationship Officer in Lagos
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