Graduate Support Engineer at Microsoft Nigeria
Microsoft Nigeria
Lagos
5d ago
source : BetaJob

Job Details

Job Title : Support Engineer

Location : Lagos

Profession : Services

Role type : Individual Contributor

Employment type : Internship

Overview

  • As a Support engineer, you will be on the front lines of our customer support efforts. You'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.
  • Responsibilities

  • Using your technical expertise, analytical problem solving skills, and passion for customers, you'll take on critical situations in technically challenging circumstances.
  • Your willingness to travel on short notice is essential.
  • Role-specific qualifications

  • Experience working in a large data center, IT / operations department or helpdesk is preferred.
  • Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
  • One year of experience with VB, C / C++ / C# and / or XML development skills preferred.
  • We are looking for candidates that have the following qualities :

  • Team Player : driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers' satisfaction while operating in a highly-collaborative, matrixed global organization.
  • Growth Mindset : your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity.
  • Ultimately, you're open to the ideas of others, where the success of others does not diminish your own.

  • Resourceful : you have the drive to overcome any obstacle in your work.
  • Customer Focused : you learn about your customers and their businesses with a beginner's mind and then bring solutions that meet their needs.
  • Pure Challenge : demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems.
  • Passion for Technology : you're deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.
  • Benefits and Perks

    Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work :

  • Industry leading healthcare
  • Giving programs
  • Opportunities to network and connect
  • Discounts on products and services
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