IT Support Officer - Busy Mind Consult
Busy Mind Consult
Lagos
6d ago
source : BetaJob

Responsibilities

  • You'll be responsible for the smooth running of IT systems and ensuring that users get maximum benefits from them.
  • Install and configure computer hardware and Software
  • Monitor and maintain computer systems and networks
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults and walking staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Create email address for every new hire
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if necessary)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship
  • Test and evaluate new software
  • Conduct electrical safety checks on computer equipment.
  • Website Management.
  • Qualification and Experience

  • B.Sc Computer Science
  • Minimum of two (2) years in similar role.
  • Desired Skills :

  • Computer networking and hardware
  • Computer software development
  • Information technology
  • Internet engineering
  • Software engineering
  • N80,000 monthly

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