Our client is a social, for-profit business that designs, distributes, and finances solar-powered home energy products. They stay in touch with under-
served consumers’ needs in part by operating its own direct-to-consumer sales network, including thousands of trusted sales agents in local communities.
Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.
Their products provide modern light and energy to 30 million people in more than 60 countries.
They now have an opening for a Business Analyst, Process Excellence
Reporting to : Process Excellence Leader
The Business Analyst, Process Excellence, will have a leading role in helping to reshape critical business process across our client's organization.
They will join at the ground floor of a new team with an ambitious agenda to deliver step change performance improvement across critical business functions like Sales, Operations, Training Depts, Call Centres, HR, etc.
They will report to the Process Excellence Leader a former Strategy Consultant at a leading global consulting firm, and Program Manager at a leading global trust / non-
profit. They will benefit from world class professional development opportunities and get unparalleled exposure across a Solar Company delivering live changing products to customers across Africa and Asia.
The ideal candidate must haves :
Business Process Analysis : Conduct analysis of existing business processes & systems through observation, interviews, data analysis, etc.
Summarize and succinctly present findings to your supervisor and other leaders in our client's organisation.
Process design, redesign and vetting : Work with your supervisor and project sponsors to design critical business processes that deliver increased revenue, reduce cost, or qualitative improvements like customer satisfaction.
Design processes with strong controls and KPImeasurement.
Pilot and / or lead scale implementation of new processes & systems : Work with project sponsors to prototype new processes or business improvements;
project manage for successful implementation; collect data & feedback on performance; roll-out changes to all country operations.
Prepare client ready documentation : Prepare crisp and polished documentation of new systems including process documents, reporting dashboards excel, looker, BI etc.
training materials, presentations etc.
Training : Conduct training with junior, and senior field and office-based staff members transferring knowledge and excellent implementation of new processes.
Field Visits : Conduct field visits with EB operations across East Africa
Any other business : Any other business as assigned by your supervisor
Top marks at a top 5 Regional or Globally recognized University with a degree in commerce, engineering, sciences, education or other relevant discipline.
Advanced degree (added advantage)
2+ years’ experience in a strategy or operational consulting role from a top regional or global consulting firm or business.
1+ year experience in project management
1+ year experience training teams
Highly analytical with high degree of competency in Excel / Google Sheets, BI software ( Looker, Microsoft BI, Tableau ) and other analytical tools this will be tested, do not apply if you do not have these skills
Critical Thinker : Very strong ability to structure problems and drive towards solutions even in ambiguous situations
Entrepreneurial Spirit with qualities of being able to work independently and figure things out with innovative thinking, problem-
solving skills and presence of mind.
Track record of success in their role e.g. fast promotion, demonstrable experience in exceeding results in their role
Ambitious , works hard and works smart (efficiently) wants to supercharge their professional development
Excellent communication skills able to distill information and understand the way to communicate to different audiences to get results
Passionate about working with rural, off-grid consumers and resolving their issues.
Driven by the social mission to provide energy to consumers and employment to rural communities. Should be a values driven individual.
We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.
If this sounds like you, we would love to hear from you.
Our client offers a competitive salary, a fun, supportive work environment and opportunitiesfor continued professional growth within a fast-growing global enterprise.