Customer Service Representative - Geoford Services
Geoford Services Limited
Lagos
6d ago
source : BetaJob

Job Details

Customer Service Representative duties and responsibilities

  • Managing large volume of customer calls
  • Stay friendly and helpful
  • Resolve questions and service issues for customers via phone, email and text
  • Accurately document customer interactions
  • Determine opportunities for new sales
  • Sell products to established customers through up-selling and cross-selling
  • Resolve all inbound and outbound support requests per established guidelines.
  • Identify and act as a company ambassador at all times
  • Be professional
  • Customer Service Representative requirements

  • High School Diploma or equivalent
  • X years of customer service experience
  • Demonstrated ability to provide outstanding customer service
  • Customer-centric
  • Result-driven
  • Focus on quality and attention to detail
  • Good time-management skills
  • Ability to multi-task
  • Strong interpersonal and communication skills
  • Critical-thinker and problem-solver
  • Ability to work with minimal supervision
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  • Company Description

    A corporate organization that deals on healthcare, skincare supplements

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