Direct Sales Executive
TradeDepot
Lagos, Nigeria
6d ago

TradeDepot delivers an innovative route-to-market for the leading consumer goods producers in Africa.

The Role

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
  • Supporting the sales team key planning and operations tasks to support the overall objective of the business.
  • Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
  • Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
  • Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
  • Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
  • New business generation by meeting potential clients to understand needs and providing relevant solutions.
  • Managing the sales process to close new business opportunities.
  • Building strong relationships with the existing portfolio of clients.
  • Meeting and exceeding weekly and monthly activity and revenue targets.
  • Delivering effective sales skills trainings to the sales teams.
  • Coaching sales teams and helping them in applying training content to real life situations.
  • Ideal Profile

  • You have at least 1 year experience ideally in B2B sales / account management, Sales Operations / Support or Customer Service within Consumer industry.
  • You have prior experience in dealing with General Trade / Open Trade.
  • You possess solid expertise in Direct Sales.
  • Experience within Sales Training, would be a strong advantage.
  • Experience within Consumer would be a strong advantage.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You are highly goal driven and work well in fast paced environments
  • You are a self-starter and demonstrate a high level of resilience
  • What's on Offer?

  • Attractive Salary & Benefits
  • Strong opportunities to progress your career
  • Work alongside & learn from best in class talent
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