ATM Custodian -
stanard bank
Lagos Mainland
11d ago

Job Details

Group Operations : a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible

Business requirement

Key Responsibilities / Accountabilities

Asset Custodianship

Ensure that laid-down instructions for handling and movement of treasury cash to and from tellers SBV are adhered to

Ensure that current stock of blank forms received is recorded and signed for according to laid-down procedures

Ensure that record keeping is carried out according to laid-down instructions for treasury cash, blank forms and safe custody items

Ensure that swept deposits are correctly handled appropriately

Ensure that all irregular items have been actioned before the end of the day

Monitoring of cash holdings

Ensure that cash does not exceed prescribed limits

Ensure that sufficient cash levels are maintained to meet normal customer requirements

ATM Up-time

Ensure that Auto Bank and Auto Cash terminals are always adequately stoked with cash and stationery

Maintain close liaison with Auto Bank Control Centre to ensure that equipment problems are dealt with promptly

Ensure that potential faults that could cause equipment to malfunction are identified and resolved on time

Ensure that all ATM terminals are kept clean and maintained in good condition

ATM Cash

Control ATM cash according to laid-down instructions

Balance cash at the required intervals

Report and action differences in ATM cash promptly

Ensure that ATM cash is safeguarded against unnecessary and preventable loss.

Reports

Action ATM reports as listed on the Duty List promptly

Reconcile ATM cash daily

Action Care Suspects accurately and on time, resulting in reduced operating losses

Planning

Planning is generally on a daily to weekly basis within regular activity cycles

Preferred Qualification and Experience

Minimum 2.2 from University

1-3 years experience

Knowledge / Technical Skills / Expertise

Ability to attend to customer queries timeously is required

Sound recall of procedures and previous experiences, in order to recognize the appropriate solution to each situation

Resourceful, finding practical ways to efficiently deal with voluminous workloads, and remain focused on priority issues

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