Slots : 3 Openings
Location : Apapa, Lagos Island, Ikeja - Lagos
Employment Type : Full-time
Maintain a positive attitude while dealing with a variety of problems and applying creative problem-solving methods
Anticipate customer needs by studying services, products, and proper customer processes and procedures
Record all customer and end-user calls in order to improve service and products provided by the company
Monitor customer problems and needs to anticipate inquiries and respond to issues immediately as they occur
Understand how to use the company knowledge base to prepare for each customer interaction while taking
Prevent the escalation of customer issues by collecting and analyzing information provided before interacting with the customer.
B.Sc (Minimum of Second Class Lower) / HND (Minimum of Lower Credit) degree in any field
Outstanding interpersonal and communication skills
Customer service oriented with exceptional sales skills
28 years and below.