Sales Associate
Edge Recruiter Nigeria Ltd.
Abuja
4d ago

Our Client is set up todistribute top fashion brands in Nigeria and West Africa.

The successful candidate will be expected to deal with customers, sell goods and handle payments.

Reports to : BusinessManager, Assistant Business Manager

Job description

  • Keepfront and back office clean at all times
  • Liaisewith clients in all areas of sales including but not limited to productinformation, information on special discounts, new products, company servicesetc.
  • Provideeffective, efficient and prompt servicedelivery to customers
  • Offeradvice to customers on products in line with customer needs
  • Dealwith customers complaints and ensure complete resolution on every complaint
  • Monitorstock in display cabinets and replenish products as required
  • Constantlyclean display cabinets and ensure spotless at all times
  • Merchandiseproducts in an appealing manner in line with brand Visual Merchandisingguidelines
  • Processpayments and customer receipts
  • Manageassigned stock on the shop floor and ensure accountability
  • Cleanand ensure store is kept clean throughout the day
  • Qualification

  • Firstdegree or equivalent education
  • Minimum2 years post NYSC work experience
  • Retailtraining will be an advantage
  • Goodteam player
  • Goodoral and written communication skills
  • Goodinterpersonal skills
  • Neat,clean, friendly
  • Willingnessto learn
  • Adaptabilityand flexibility
  • Willingto take on additional responsibility
  • Comfortablewith Information Technology, proficient in MS Word & Excel
  • Key PerformanceIndicators

  • Generateincome from direct sales
  • Generateincome from after-sales service
  • Provideprompt service
  • 99.9%attendance to work
  • Providecourteous and friendly service
  • Providecustomer loyalty program, sign up 500 customers in 6 months.
  • Provideprompt check-out at the till
  • Providecustomer loyalty programs
  • Ensureproducts are available and stocked in store
  • Ensure assigned stock iscomplete
  • Level of personal improvement achieved.
  • Monthlypresentation to team members.
  • Exceptionsraised on :
  • oCustomer servicedelivery

    oStore presentation.

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