Hausa Speaking Contact Center Consultant
Integrated Corporate Services
lagos, NG
3d ago
source : Mrjobsnaija

Integrated Corporate Services's job vacancy, Career and Recruitment

Job title : Hausa Speaking Contact Center Consultant jobs in Lagos Job Location : Lagos Deadline : January 30, 2022

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  • Job Description

  • Handle customer complaints in Hausa Language or enquiries via telephone, emails, chats or text messages.
  • Provide customers with needed information and support in Hausa Language
  • Make outbound calls.
  • Receive inbound calls
  • Ensure that customers / callers are satisfied.
  • Gather information from customers.
  • Consistently ensure call(outbound / inbound) quality
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Promote good listening skills.
  • Manage length of calls.
  • Utilize computer technology to handle a high volume of calls
  • Qualifications

  • Interested candidates should possess a Bachelor's Degree
  • Minimum of 0 - 3 years relevant work experience.
  • Working knowledge of appropriate CRM software and understanding of the Contact centre industry.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Hausa Speaking Contact Center Consultant in Lagos
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