Cluster Supervisor
Kadick Integrated Limited
Benin City, Nigeria
5h ago
source : Fuzu

Education and Training

  • OND qualification
  • Expertise in computer usage and office procedures with a minimum of 3 years post qualification experience, in a similar position, is required.
  • Skills :

  • Communication skills Candidate must display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.
  • Customer service skills In order to meet customers’ needs, Candidate must have advanced customer service skills.
  • Organization skills Candidate needs to be organized at all times. This way, they’ll be able to keep track of budgets, expense reports.
  • Financial skills Candidate must understand and analyze the various financial documents under their care.
  • Aggressiveness - Candidate must possess this skill to deliver and surpass expectations.
  • Can do attitude.
  • Responsibilities

  • Build contacts with existing KadickMoni agents to create relationships for business growth
  • Monitors agent’s performance and ensures they are active on the KadickMoni platform
  • Identifies and resolves agent’s issues and complaints
  • Prospects and on-boards new agents
  • Provide support to new and existing agents
  • Create, implement and manage agent recruitment and on-boarding initiatives
  • Ensure Agent Retention and Activity
  • Resolution of Requests and Disputes
  • Create Marketing Drives and Brand Awareness
  • Monitor performance and deliver targets
  • Write and submit activity reports
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