Responsibilities
Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing)
Forecasting and tracking of sales opportunities.
Achieving sales targets.
Understanding industry trends, product capabilities and customer requirements
Establish Executive level, long term customer relationship for future cross - sell and up - sell opportunities / other services required.
Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub agents
Answer all lead and sub - agent questions accurately
Prioritize and / or escalate lead and sub - agents questions as needed
Promote specific products as directed by Management
Inform leads and sub - agents on current promotions and discounts
Maintain positive business and customer relationships in the effort to extend customer lifetime value
Develop strategies for more effective sales, both individually and as part of a team
Source and work customer referrals (Corporates / Sub-agents / Individuals)
Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review
Meet and / or exceed monthly and quarterly sales targets
Provide daily sales Report
Provide daily customer feedback form,
Provide weekly Report
Qualification
Minimum of OND in any approved Polytechnic and course.
B.Sc / BA / HND with either NYSC Certificate of Completion or Exception will be an added advantage.
Three years of Sales experience in the Travel and Tours industry is critical.
Experience in Global Distribution System (GDS Amadeus / Sabre / Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
Experience in Sales and Marketing, and closing deals.
Outstanding passion for customer service and hospitality
Proven experience in working with teams
Must have passion for Travels
IATA Certification would be an added advantage.
Remuneration
Very attractive and negotiable
Deadline : 14 June, 2019
Application Method :
Interested and qualified candidates should send their Resume to : dtariah ashtondavetravels.com using the Job Title as the subject of the mail.
Note : Please adhere strictly to the Job Description (JD) requirements. CVs without the required Travels / Tours / hospitality experience will be discarded.
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Company Description
Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations.
Ashton & Dave travels and holidays limited is incorporated under the "Companies and Allied Matters Act 1990 (RC 713420)" and an IATA accredited travel management company working as a professional and reliable entity.
Tags
sales officer visa customer services travel tour ond hnd