Pagatech Limited's job vacancy, Career and Recruitment
Job title : Regional Manager jobs in Lagos Job Location : Lagos Deadline : September 26, 2022
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About the Role
The Regional Sales Manager will be responsible for leading and managing Doroki merchant acquisition and telesales efforts.
The successful candidate will also cultivate, expand, and facilitate the day-to-day merchant's engagement, focusing on delivering sustainable growth and achieving the company's revenue objectives.
To be successful in this role, you will need to be comfortable spending significant time in the field meeting the merchants and working with them to exceed set targets.
You must be someone with a strong ability to influence and work collaboratively across teams.
The ideal candidate must have a clearly demonstrated track record in key merchant recruitment and management and should have produced meaningful sales revenues within a similar industry.
To devise strategies, the candidate must also have demonstrated skills in driving volumes, relationship building, monitoring, and evaluating results.
The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales employees.
You will also need to be someone who cares about others, is relatable, trustworthy, takes initiative, is calm under pressure and has great verbal, non-verbal, and written communication skills.
Develop key growth strategies, tactics, and action plans for the team
Achieve overall commercial targets set for the Doroki team; by managing and overseeing that the targets are in line with the objectives, numbers, and general goals
Expand relationships with existing top merchants by connecting with key stakeholders and proposing insights that deepen trust and provide an opportunity to grow
Work closely with internal departments to co-create new operational advantages and solve challenges that may impact or affect merchants
Communicate important company updates to the team and ensure that the information is understood.
Plan and direct the day-to-day activities of the team towards the achievement of set targets and ensure the efficient utilization of resources
Mentor & Coach sales executives and key account officers on practical strategies and methods for closing sales and managing partners / key accounts
Work with relevant internal teams to ensure that merchants get adequate support and proper communication to drive satisfaction and usage
Develops and implements initiatives that ensure services are running as they should, and uptime is supporting transaction growth
Manage the analysis & monitoring of merchant channel trends to be able to make recommendations on business and service enhancements
Regularly meets with merchants, to review service operations performance and document all feedback
Use trends to engage proactively, support merchant business by introducing new ways to optimize channel
Engage the product team where required to provided user experience and required enhancement for product usage improvement
Manage team to ensure they are skilled, equipped and are motivated to provided daily operational support to merchants and the support team.
Identify emerging markets and market shifts while being fully aware of new products and competition status
Manage merchants' expectations, adhere to company policies, procedures & controls, and ensure compliance with rules & regulations
Understand, utilize, and support the service architecture created for the support of Key Doroki merchants
Analyse & monitor key merchant collections and channel trends to be able to make recommendations on business and service enhancements.
Knowledge and Skill Requirements
Bachelor's Degree from an accredited university or college
Must be able to work in a high-velocity, high performance environment.
Must be able to develop and communicate competitive landscape analysis
Proficient in the use of sales CRM tools.
At least 7 years' relevant experience in sales
Strong analytical and problem-solving skills
Provide outstanding customer service.
Key Competencies :
Strong interpersonal / communication skills
Takes initiative and ownership
Company and Customer expertise
Value based selling
Strong ability to motivate, influence and advice people
Strong planning and organizational skills
Attention to detail
Ability to multi-task and manage competing priorities
Good judgement and decision-making ability
Excellent communication skills verbal, non-verbal and written
Strategic thinking skills
Problem solving skills.
Sales / Retail / Business Development jobs in Nigeria *Sales / Retail / Business Development jobs in Lagos *Regional Manager in Lagos