Welcome, register guests / clients and attend to them in a prompt and timely manner.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Ensures clients / guests arrival to scheduled meetings.
Receive incoming communique and forward to their relevant departments.
Provide information to the public by answering, admitting procedure, regulation, and service inquiries, referring inquiries.
Follow up on scheduled meetings and inform the necessary attendees.
Ensure all persons required to be in the office are present on time.
Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
Reply electronic mail and sort all paper mails accordingly.
Organize courier deliveries.
Handle all customer related issues with proper guidance from Management
Perform other duties as directed by management.
Candidates must possess a Bachelor’s Degree.
Must have minimum 4 years work experience in customer service, front desk management or administrative roles.
Must be confident and polite.
Leadership skills with the ability to set and prioritize goals.
Excellent communication, interpersonal and presentation skills.
Exceptional problem-solving and observational skills.
Proficient in MS Office suite / Working knowledge of IT.
Must be resident in Calabar.