JOB DESCIPTIONJob Title : Human Resource ManagerROLE SUMMARY : The HRM guides and manages the provision of Human Resource services, policies, and programs, strategically involved in such areas like HR Planning, Recruitment & Selection, Training and Development, Performance Management, Compensation and Benefits, Employee Relations, HR Information Systems, Health and Safety, General Staff Discipline and a variety of employee / employment related issues at any point in time and being the first contact person for all employee related issues.
The ideal candidate shall work closely with the Managing Director and other department heads / Location Managers to develop, co-ordinate, implement and audit all HR activity within the departments and across the organization Key ResponsibilitiesRecruitment & Selection / On-boardingPartner with Line Managers / Head of Departments to analyze workforce plan / manpower needsManages the process of job requisition, get approvals and monitors positionOversee / coordinate the entire recruitment life cycle / exerciseDrive the Job analysis process, set Performance Objectives / KPIs and Develop Job descriptions in collaboration with Unit Heads.
Partner with managers / unit heads in developing job descriptions and keeps records of job requirements.Develop, implement and monitor recruitment policies and ensure compliance with departmental procedure always.
Develop / Oversee execution of recruitment strategies / tactics.Ensure compliance with Statutory provisionsAnnounce job openings within organization, collates and sorts CVs, shortlist applicants and provide contacts between recruiters and hiring managersInterviews job candidates, and ensure that stages of interviews are followedCoordinates employment offer, advise the unsuccesful ones and prepare for new hireManage database of successful applicants and report recruiting metricsCoordinates orientations for new employee(s) by discussing expectations, review handbook and explain benefits and aslo use the opportunity to get feedbacksFormulates and implements recruitment budgetsMonitor and implement the succession plan / document / escalate related issues promptly to MD Training & DevelopmentDrive the execution of policies on TrainingAnalyze / identify training needs in line with performance appraisal reports.
Support the formulation, development, implementation and evaluation of training programs in line with policy and management approvals.
Facilitates training programs.Harmonizes identified skills gaps from previous performance evaluation and use the information to prepare training calendar for current year.
Coordinates and monitors training activities vis-à-vis setting up the classroom, arrange all trainings / provide equipment and materials and see to the completion of training program.
Arrange and administer Pre-course questionnaires and review post course evaluation form(s)Seeks ITF Training approvals and seek reimbursement claims on behalf of the company in line with ITF act.
Evaluates and monitors training programs by external training firms and recommend for re-engagement or blacklisting.Develop basic training programs like induction training, emergency preparedness, etc.
Network with Learning and Organizational Developments Consultants to breach skill gapsFacilitates In-house training arrangements and ensure external facilitators are qualified faculty before signing on.
Manages departmental training budgets and ensure compliance herein.Performance and Appraisal Management Initiate and coordinate the performance appraisal activitiesPrepare reports on the outcomes of the process and develop action plans accordingly and submit to MD / CEOCaptures and reports all areas of improvement in terms of training and development, succession plan, career progression and overall performance metricsSupports the coordination of performance appraisal workshops prior to developing certain key performance standards and before appraisal periodsEscalates factors inhibiting optimal performance of staff as captured in the appraisal discussions.
Reports and supports any other performance issuesCompensation and BenefitMonitor the administration of the Compensation systemCoordinate / Partner with Finance Head on Payroll ManagementManage programs on salary reviews / surveysEscalate issues to MD on internal and external equity.
Communicate information about the company benefits packages to intending senior employee and expatriates staffOversee all issues relating to Staff welfare and promptly escalate issues to MDEmployee Relations and Discipline / Health & SafetyOffer advice, guidance, and support to managers and staff to effectively manage issues of discipline and grievance in accordance with values, policies and procedures.
Enforce discipline and ensure a disciplined workforce and maintenance of a conducive and harmonious industrial relationsMaintenance of good working relationship with contractors, vendors and other third-party suppliersPeriodically evaluate activities of HMOs / other service providers to HR in view of SLAs, intervening in resolution of critical situations and escalating issues to the MD promptly.
Research / Evaluate and report on areas for potential improvement, such as staff well-being programmes to MDGeneral maintenance and security of assets and premises Provision and maintenance of a safe, clean and conducive environment, and the tools for productive workAny other assigned duties assignedPerformance MeasuresPrompt recruitment of best fits for vacant positionsReduction in employee turnoverIncreased employee engagement and satisfactionMaintained internal / external equity in benefit and compensation systemImproved employee performance relative to approved trainingsEffective career path mapping for staff membersEffective monitoring / execution of the of succession planCompliance with statutory requirements / Labor LawsMaintained low exposure to litigationsSatisfactory evidence of meeting requesting Departments requirementsEducation / Skills / ExperienceFirst degree in Business Management, Psychology, Sociology and other Business related / Social Science discipline.
MBA / M.Sc. in Human Resources, Organizational Psychology or Industrial Relations added advantageMembership of Professional Body (e.
g. CIPM, SHRM, HRCI, CIPD is compulsory).Minimum of five (5) years cognate experience, with at least five (5) years in a related Management capacity.
Skills / PersonalityQuick-wittedGood attention to detailAbility to communicate effectivelyWell-structured and organizedGood analytical abilitiesExcellent quantitative, analytical and problem-solving skillsExcellent planning, time management and organizing skillsStrong attention to detailDemonstrated ability to simplify complex processesInterpersonal / LeadershipAbility to assess needsAbility to create a visionAbility to build a team and to work effectively individually and as part of a team.
Ability to coach, motivate and lead othersAbility to focus the resourcesAbility to implement Change Management ProcessAbility to track and measure performanceGood written and verbal communication skills.
Ability to proactively identify process improvement opportunities and engage in implementing improvementsCapable of being entrusted with Confidential information.
Ability to work in a fast-paced environment, effectively balancing multiple concurrent assignments.. Skillset Required : Training And Development, Time Management, Payroll, Analytical And Problem-solving Skill, Recruiting, Employee Relations