Social Media Agent / Inbound Sales Representative
Lagos, Nigeria
2d ago

We are building the future of digital learning in the African continent. For us it is key to excel in everything that we do, and this starts with the people that we hire.

GoMyCode is an educational platform that trains top talents on the newest skills and connects them with digital opportunities around the world.

At GoMyCode, we provide high-end education on cutting-edge technologies with a focus on projects in an environment that leaves lasting impressions and positively impacts our student liv

Job Description

  • Respond to comments, messages and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends
  • Qualifications

    The Social Media Agent should :

  • Be a GMC Ambassador.
  • Be a Community Builder.
  • Be an Excellent Communicator.
  • Be Proactive.
  • Know how to advise the client effectively.
  • Know how to enhance the quality of customer service.
  • Master the way he explains to the customer the GMC learning method and the concept of active learning.
  • Able to work well as part of the whole team and independently.
  • Have Positive attitude and willingness to learn.
  • Good Frensh and English
  • Required education and experience

  • You have a university degree from a top school.
  • You have gained 01 years work experience in a top start-up.
  • Customer Support or community management experience .
  • Our Offer :

  • You will join a world-class team, determined to disrupt our industry.
  • You will feel the excitement of building a start-up and making decisions impacting the whole team.
  • Ideal Profile

  • You have at least 6 mo to 1 year experience ideally in Social Media Management, Customer Service or Sales Operations / Support within IT and Professional Services industry.
  • Experience within would be a strong advantage.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong networker & relationship builder
  • You enjoy finding creative solutions to problems
  • You are adaptable and thrive in changing environments
  • What's on Offer?

  • Flexible working options
  • Fantastic work culture
  • Strong opportunities to progress your career
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