Graduate Front Desk Officer
Sigma Consult
Lagos, Lagos, ng
5d ago
source : Ecadoo

Location Victoria Island Lagos Job Description The Ideal candidate will serve patients by greeting and helping them scheduling appointments maintaining records and accounts Job Roles Welcomes patients and visitors by greeting patients and visitors in person or on the telephone answering or referring inquiries Optimizes patients satisfaction provider time Keeps patient appointments on schedule Comforts patients by anticipating patients anxieties answering patients questions maintaining the reception area Ensures availability of treatment information by filing and retrieving patient records Maintains patient accounts by obtaining recording and updating personal and financial information Obtains revenue by recording and updating financial information recording and collecting patient charges controlling credit extended to patients filing collecting and expediting third party HMO claims Helps patients in distress by responding to emergencies Protects patients rights by maintaining confidentiality of personal and financial information Maintains operations by following policies and procedures reporting needed changes Contributes to team effort by accomplishing related results as needed Other responsibilities as required by management Qualification s B Sc in any field or RN Nurse with front desk experience Lab scientist with front desk experience can also be considered Please note that an experience in a medical facility is required for this position Other Requirements Min of 1 year experience working in the same capacity Skills Required Multi tasking Flexibility Telephone Answering Skills Customer Service Skills Time Management Well Organized Attention to Detail Scheduling Microsoft Word Processing

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