Programme Assistant, Accountability
Christian Aid
Dikwa, Mongunu
3d ago

About the role

The Programme Assistant (Associate), Accountability will report to the Monitorin, Evaluation, Accountability & Learning (MEAL) Officer.

The role will assist the MEAL and programs unit in implementing Accountability activities which would range from implementing / reviewing current Christian Aid accountability strategies.

The role holder will support direct implementation of this component and ensure there is a high compliance to already stated protocols within the Christian Aid MEAL team.

The role holder has to be versed in the Humanitarian Accountability Partnership (HAP) guideline, Core Humanitarian Standard (CHS) principle and other relevant accountability guidelines.

The role holder will periodically provide reports and information products for various stakeholders, all with the aim of seeking more support or showing the quality / achievement of Christian Aid Accountability work in the various projects.

The role holder will be required to develop monthly work-plans from the work-plans of other units. The post holder will ensure through a systematic way that during distributions, helpdesk / information table are established to the community members to answer beneficiary comments / questions.

and support the entry of complaints into the Christian Aid Complaints database. He / she will be required to prepare Bi-weekly reports showing the various categories of complaints and the status of the complaints.

The post holder will lead in the handling of the Christian Aid toll-free line and support training sessions of relevant staff members (both Christian Aid and partner organisations) to support and ensure quality implementation of accountability mechanisms and information provision plans.

The post holders will be based in Dikwa, Mongunu and Maiduguri respectively.

About you

You must possess a university degree / HND in statistics or the social sciences with at least one year working experience with an INGO.

You nmust have experience of monitoring, evaluation and project / programme-cycle management approaches and tools including participatory planning.

You must be familiar with data management tool as well as the use of mobile data collection technology. You must be familiar with Microsoft Packages.

You are required to have hands-on experience of monitoring and supporting community based development programmes. Excellent report writing, communication (written and verbal) and strong IT skills is essential.

Ability to produce quality reports, case studies and humanitarian briefs from analysis conducted on data sets and gathered qualitative information is desirable.

You must be willing and able to interact with community stakeholders and displaced persons in the various project locations.

Further information


We value diversity and aspire to reflect this in the workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, religion or belief.

You can expect a wide range of rewards and benefits, including flexibility that will ensure you enjoy a good work / life balance.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions :

Deliver results

Tell us about a time when you had to make recommendations or take decisions after analysing data, information and other evidence.

What was the background? What recommendations or decisions did you have to take? What was your particular task or responsibility?

What actions did you take? How did you analyse the information and data? What was the outcome? Were you successful?

Communicate effectively

Give us an example of a time when you communicated something complex in a way that could be easily understood by others.

What was the situation? What did you need to communicate effectively? How did you make sure the message was understood by others?

What was the impact? How did you know you were successful?

Steward resources

Please tell us about a time when you were able to take action to end or reduce the inefficient use of resources. What was the context?

What was expected of you? What action(s) did you take? What was the impact of your actions? successful?


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