Community Liaison Team Leader
Nigeria, Mubi
6d ago


  • Community Liaison Team Leader
  • DRC - Danish Refugee Council

    Community Liaison Team Leader

    Organization : DRC - Danish Refugee Council

    Grade : Junior level, Junior

    Occupational Groups :

    Civil Society and Local governance

    Social Affairs

    Closing Date : 2019-08-11

    Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world.

    DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance.

    It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislation.

    Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

    DRC has been operating in the West Africa region for over 15 years, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) Guinea, Liberia, Ivory Coast, Mali, Burkina Faso, Niger, Nigeria and a Regional Office (RO) in Abidjan.

    DRC has 17 offices and more than 500 staff members across the WA region.

    DRC started operating in Nigeria in 2015 where plans to run a combination of emergency, livelihood, WASH, protection and advocacy programmes has been set.

    DRC currently has offices in Abuja, Yola, Mubi, Maiduguri and Yobe.

    The position

    The CL Team Leader reports to the DDG NTS Manager. His / her main responsibility is to lead the deployment of community liaison teams for EORE and NTS activities following the procedures outlined in the current GOP and SOP.

    He / She is responsible of the weekly and monthly planning for the deployment of the team in charge, assist to the NTS manager in the process of forecasting the required resources for the CL activities and the QA of IMSMA reports.

    Key roles

  • Assist NTS Manager in the identification of areas for NTS processes through desk studies
  • Assist the NTS & RE Manager in the planning of Community Liaison tasks
  • Implement NTS processes in compliance with relevant SOPs and guidelines, including desk research, individual interviews, focus group discussions, key stakeholders interviews and reporting
  • Directly supervise and QA Community Liaison teams under his / her responsibility and ensure compliance with timelines, deadlines, and quality standards and SOPs
  • Identify needs for training and capacity building of community Liaison teams and share with NTS & RE Manager
  • Understand and follow all safety SOPs in Nigeria and communicate any change on the security situation to the NTS Manager and Safety team
  • Establish and maintain working relations with local, Ward and LGA authorities and with communities of intervention
  • Establish working relations and regular Communications with security stakeholders (police, military, civil defence, vigilantes) in the areas of operations
  • Ensure and maintain the equipment in good condition and report any damage to NTS Manager
  • All other responsibilities included into the approved NTS / EORE SOP.
  • Key Requirements

    Experience and technical competencies :

  • Certificate / Accreditation of participation in a Non-Technical Survey Training (ToT) by recognized INGO.
  • Certificate / Accreditation of participation in a Mine Risk Education (or similar) Training (ToT) by recognized INGO.
  • Knowledge of local communities; actual inhabitants of these areas are preferred
  • Ability to manage and analyse sensitive and confidential information
  • Previous experience in conducting interviews and surveys
  • At Least 3 years of proven previous experience in risk education
  • Basic knowledge in IM / GIS
  • Abilities using new technologies and APPs to gather information
  • Excellent planning and organisational skills
  • Excellent communicational skills
  • Excellent ability to work in team
  • Desirable :

  • At least 01 year of proven previous experience as NTS Team Leader
  • Excellent communication is an asset
  • Excellent Computer skills
  • Fluency in Fluency in Hausa, Marghi / Higgi
  • Education :

  • University degree in social science or tertiary education in any other relevant field will be a recommendation
  • Availability : ASAP

  • Salary and conditions : In accordance with Danish Refugee Council’s Terms of Employment;
  • The income will be subject to statutory deductions as per applicable Nigeria laws. The employee is responsible for the tax returns.

    How to apply

    The position is for NIGERIAN NATIONALS ONLY.

    Application method

  • CV and Cover Letter indicating and explaining the suitability to the position applied.
  • Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer.
  • Please do not attach any written recommendations.

  • Applications should be addressed to : Recruitment Manager .
  • Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.
  • CV-only applications will not be considered

    Deadline date. 11th August 2019 Applications sent / received after the deadline will not be considered.

  • Only short-listed applicants will be invited for written test and oral interview
  • Due to urgency to fill this position, applications will be reviewed on rolling bases.

    Note : DRC-DDG Nigeria does not charge any fees for recruitment and does not use any employment mediator.

    For general information about the Danish Refugee Council, please consult :

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