SKLD integrated Services LLC is Recruiting For Retail Shop Manager
SKLD integrated Services LLC
Abuja, NG
5d ago
source : Mrjobsnaija

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SKLD integrated Services LLC’s Career and Recruitment Offer

Job title : Retail Shop Manager

Job Location : Abuja

Deadline : June 1, 2021

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  • Overall purpose of the job :

    As the Retail Shop Manager, you are responsible for overseeing the running and overall operational success of Skit Store.

    DUTIES and RESPONSIBILITIES :

  • Acquaint subordinates with product knowledge and software training where necessary
  • Manage / Motivate Retail and support staff to meet or exceed sales targets
  • Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
  • Keep track of stock ordering through inventory management software
  • Give daily, weekly and monthly update on sales activities- items in most / least demand, customer preference and market trends- to head of Retail
  • Attend to customer inquiries (including but not limited to school clients)
  • Deal with customer queries, resolution of complaints and escalate when necessary
  • Maintain awareness of market trends and monitoring what competitors are doing
  • Supervise the cleaning of the outlet- dusting, sweeping, mopping, washing of toilets / napkins, trimming of the flower hedges, refuse disposal
  • SKILL and COMPETENCE :

  • Leadership : You must be able to lead and motivate your team
  • Communication : Excellent communication and people skills
  • Customer service : Must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
  • Product Knowledge : Should make conscious effort to familiarize with the items on display, prices, functions and value proposed for the customer
  • Sales : Everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
  • Decision making ability : It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
  • Responsibility : You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
  • Ability to work under pressure especially during the peak period and handle challenging situations
  • Personal attributes : Confident, Self-driven and Enthusiastic
  • Requirements

  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software
  • BSc / BA in business administration or relevant field
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