OverviewReboot is seeking an experienced and knowledgeable, program manager with extensive research expertise. You will lead the development of research proposals and provide technical guidance and support to ongoing and potential future projects.
As Program Manager (Research), you have a strong ability to transfer your knowledge of existing qualitative research methods to other programs team members.
You are expected to be comfortable teaching others on best practices and approaches and be a hands-on contributor during research processes.
Due to the Covid-19 pandemic, this position is a full-time remote position working with the Africa office in Abuja, with the expectation of up to 50% travel to project locations.
Candidates based in Africa are preferred. Candidates from the following locations are encouraged to apply : Dakar, Senegal, Nairobi, Kenya, or Nigeria.Responsibilities
Manage the design, execution, documentation, and presentation of Reboot’s research projects from start to finish.
Manage project staff and consultants, ensuring their timely and effective inputs.
Train and manage Reboot’s research teams, which may include subject matter experts without formal research backgrounds as well as field teams, in research and synthesis methods.
Help new clients and partners understand Reboot’s design research approach, and lead discussions on project scope, methodology, and outputs.
Plan and execute partner workshops. Lead partner presentations as appropriate.
Collaborate with team members, clients, partners, and users to turn research insights into design solutions.
Contribute to process innovation within Reboot to improve our organizational agility, efficiency, and impact.
Contribute to Reboot’s internal learning and external communications and advocacy by creating content (including articles and blog posts), representing Reboot at events, sharing articles for discussion, and contributing to Reboot’s online presence.
QualificationsCandidates meeting the following qualifications will be considered :
7 - 10 years of experience working with both qualitative and quantitative methods in an integrated way. Understanding of diverse research instruments, approaches, and study designs, and can explain the trade-offs of each to a lay audience.
An advanced degree in a relevant field (e.g. anthropology, sociology, design, economics) or an equivalent portfolio of fieldwork and publications.
Experience managing research studies in multiple countries, ideally for both public interest institutions (governments, NGOs, think tanks) and private sector organizations.
Extensive experience in all stages of the research process, and capable of leading other team members, including non-researchers, into territory unfamiliar to them.
Must be a superb writer with the ability to write research proposals; synthesizing information and presenting complex ideas to diverse audiences publicly is required for this role.
Extensive people management experience, including recruiting, training, and day-to-day management of researchers and project team members, in diverse international environments.
Fluency in key topics and recent trends in at least one of the following areas : public policy, international development, and / or governance.
Specialization within these areas, particularly in open government, media development, or civic technology in Africa is a significant plus.
Demonstrated experience translating research insights into actionable strategies and program designs.
Familiar with translating research into robust design tools, including user personas, user journeys, experience maps, and ecosystem maps is a plus.
Ability to work under tight time constraints. Can multitask with ease, manage ambiguity, and adapt to frequently changing priorities.
Written and spoken fluency in English is required and at least one other language widely spoken in Africa is strongly preferred.
To ApplyPlease complete the application through the link below. Include your CV and, in lieu of a standard cover letter, please answer the prompts (Suggested limit of 200 words per question) :
Briefly describe why you are interested in research management
Per the job description, which three responsibilities resonate most with you and why? What unique value would you bring to these aspects of the role?
If you have a portfolio of work / writing samples (preferred), please provide links in your cover letter. Where attribution is shared with others, kindly make sure your role is spelt out.
We encourage interested applicants to apply as soon as possible. The application deadline is November 09, 2020. However, this position is open until filled.
About RebootReboot is a mission-driven social design firm dedicated to accountable government. Reboot builds and powers coalitions for courageous structural change.
Reboot has worked with international organizations, governments, and civil society organizations across the world to bring people’s voices into the programs and policies that affect their lives.
Headquartered in New York City with a regional office in Abuja, Nigeria, we have worked in over 30 countries in the Middle East and North Africa, Sub-Saharan Africa, Asia, and the Americas since our founding in 2010.
To find out more about our work, you can check out these links :
Reboot Institutions : Putting innovation into practice with leading organizations
Reboot Governance : Co-creating open, participatory, and accountable governance
Reboot Media : Fostering vibrant information ecosystemsReboot is an Equal Opportunity EmployerReboot respects and values diversity.
We are committed to ensuring that there is no discrimination in the recruitment, retention, training, or development of employees on the basis of age, physical or mental disability, genetic information, national origin, veteran status, pregnancy, race, religion, gender, gender identity or expression, personal appearance, marital status or other personal characteristics, or political opinion.
Diversity of perspective and experience benefits our firm and helps us deliver our best work; we encourage qualified individuals from all backgrounds to apply.